1084269 - Black browser's window after update to 33.0. New installation doesn't help

Status: RESOLVED DUPLICATE of bug 1083071

(Firefox :: Untriaged, defect)

Description

[Ursula]

Attachment: Screenshot_24.png

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/38.0.2125.104 Safari/537.36

Steps to reproduce:

I open my browser after the automatic update to 33.0.


Actual results:

I get only a frame with the closing cross in the right top corner. No menu, no  content.


Expected results:

I should get a browser's window open with full menu and a page loaded.

Comment 1

[Loic]

Update your Intel drivers to the latest if possible (that's the root cause of this graphics issue), or follow https://bugzilla.mozilla.org/show_bug.cgi?id=1083071#c11 if you can't update your drivers.