Closed Bug 1085388 Opened 11 years ago Closed 9 years ago

[UX] Notifying a user that someone joined his room even if Firefox is closed

Categories

(Hello (Loop) :: Client, defect, P3)

Product:
Hello (Loop)
Component:
Client
Platform:
x86_64
Windows 8
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE
Blocking Flags:
backlog backlog+

People

(Reporter: RT, Unassigned)

References

Details

(Whiteboard: [investigation])

User Story

As a registered or account-less user on a computer where Firefox is installed but closed, I want to be notified when some relevant event happens in a room I have joined before, so that I can be aware of what is happening in the room (someone joined the room, someone added a URL to the room, someone added a comment to the room, ...).

Acceptance criteria:
* Notifications delivered on OSX, Windows, Linux even when Firefox is closed
* Notifications can be turned on or off

Users are used to closing a communication client whilst still being able to receive notifications when someone tries to talk to them:
* On desktop: Skype, Viber, OCS, Vidyo
* On mobile: Skype, Viber, Whatsapp, Hangouts, Tango, Kik, WeChat, ...

Reachability is key for a communication solution and it seems Firefox is often used as a secondary browser (i.e installed but not often used). This means that a scenario whereby a user closes Firefox and expects it to send a notification when someone joins a room is likely.

UX work is needed to understand the following:
* How can we notify a user on the main supported platforms
* Should we let a user take an action directly from the notification (join a room from a notification)
* How can notifications be managed (turn-off notifications when Firefox is closed)
No description provided.
do you have a target for this type of functionality? even if fx40.
backlog: --- → backlog
Flags: needinfo?(dhenein)
My hope for this was as soon as possible. I have it shown in my original rooms design document, using native system notifications to alert a user that someone has joined their room (and they could click it to open that room in Firefox).
Flags: needinfo?(dhenein)
I've set this to Fx37? and we can evaluate the priority of this relative to other Fx37 work in our triage.
backlog: backlog → Fx37?
backlog: Fx37? → Fx38?
investigation bug only at first, on what it would take to plug into native system notifications.
backlog: Fx38? → Fx38+
Priority: -- → P3
Whiteboard: [UX] → [UX][investigation]
backlog: Fx38+ → backlog+
Rank: 35
Flags: firefox-backlog+
User Story: (updated)
Blocks: 1178183
Whiteboard: [UX][investigation] → [investigation]
Support for Hello/Loop has been discontinued. https://support.mozilla.org/kb/hello-status Hence closing the old bugs. Thank you for your support.
Status: NEW → RESOLVED
Closed: 9 years ago
Resolution: --- → INCOMPLETE
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