1085773 - Reset PIN fails with FXA_FAILED error

Status: VERIFIED FIXED

(Marketplace Graveyard :: Payments/Refunds, defect, P1)

Description

[krupa raj[:krupa]]

Attachment: video

Connectivity: wifi
SIM used:
Gaia/device: Flame; Boot2Gecko 1.4.00-prerelease
Platform version 30.0
Build Identifier 20141020000203
Git commit info: 2014-10-15 077d245f


steps to reproduce:
1. Start the purchase in in-app payment tester app against marketplace-dev
2. Sign in using FxA to an existing account
3. In the Enter PIN screen, click on 'Forgot PIN?'
4. Confirm reset


expected behavior:
User is prompted to enter their FxA credentials


actual behavior:
Reset PIN fails with FxA failed

sentry:
10-20 20:00:21.637 I/Gecko   (  208): -*- RadioInterface[0]: Received message from worker: {"voice":{"signalStrength":-99,"relSignalStrength":44},"data":{"signalStrength":-99,"relSignalStrength":44},"rilMessageType":"signalstrengthchange","rilMessageClientId":0}
10-20 20:00:21.637 I/Gecko   (  208): -*- RILContentHelper: Received message 'RIL:VoiceInfoChanged': {"clientId":0,"data":{"connected":true,"emergencyCallsOnly":false,"roaming":false,"network":{"longName":"AT&T","shortName":"","mcc":"310","mnc":"410","rilMessageClientId":0},"cell":{"gsmLocationAreaCode":56967,"gsmCellId":4116404},"type":"umts","signalStrength":-99,"relSignalStrength":44,"state":"registered"}}
10-20 20:00:21.687 I/Gecko   (  208): -*- RILContentHelper: Received message 'RIL:DataInfoChanged': {"clientId":0,"data":{"connected":false,"emergencyCallsOnly":false,"roaming":false,"network":{"longName":"AT&T","shortName":"","mcc":"310","mnc":"410","rilMessageClientId":0},"cell":{"gsmLocationAreaCode":56967,"gsmCellId":4116404},"type":"hspa","signalStrength":-99,"relSignalStrength":44,"state":"registered"}}
10-20 20:00:22.267 E/GeckoConsole(  208): Content JS LOG at https://marketplace-dev.mozflare.net/mozpay/spa/js/main.min.js?bust=b3330359845c9267e134c9135faf921716d564d1:65 in c<.forceReAuthentication: [views][force-auth] Starting forceAuthTimer
10-20 20:00:22.267 E/GeckoConsole(  208): Content JS LOG at https://marketplace-dev.mozflare.net/mozpay/spa/js/main.min.js?bust=b3330359845c9267e134c9135faf921716d564d1:65 in r<.render: [views][throbber] rendering throbber: Connecting to Persona
10-20 20:00:22.267 E/GeckoConsole(  208): Content JS LOG at https://marketplace-dev.mozflare.net/mozpay/spa/js/main.min.js?bust=b3330359845c9267e134c9135faf921716d564d1:65 in c<.renderTemplate: [views][base] Replacing $el with rendered content
10-20 20:00:22.267 E/GeckoConsole(  208): Content JS LOG at https://marketplace-dev.mozflare.net/mozpay/spa/js/main.min.js?bust=b3330359845c9267e134c9135faf921716d564d1:62 in .supportsNativeFxA: [utils] settings.enableNativeFxA: false
10-20 20:00:22.547 E/GeckoConsole(  208): Content JS LOG at https://marketplace-dev.mozflare.net/mozpay/spa/js/main.min.js?bust=b3330359845c9267e134c9135faf921716d564d1:63 in s/<: [lib][auth] error
10-20 20:00:22.547 E/GeckoConsole(  208): Content JS LOG at https://marketplace-dev.mozflare.net/mozpay/spa/js/main.min.js?bust=b3330359845c9267e134c9135faf921716d564d1:63 in s/<: [lib][auth] 502
10-20 20:00:22.557 E/GeckoConsole(  208): Content JS LOG at https://marketplace-dev.mozflare.net/mozpay/spa/js/main.min.js?bust=b3330359845c9267e134c9135faf921716d564d1:63 in s/<: [lib][auth] login error
10-20 20:00:22.557 E/GeckoConsole(  208): Content JS LOG at https://marketplace-dev.mozflare.net/mozpay/spa/js/main.min.js?bust=b3330359845c9267e134c9135faf921716d564d1:66 in o<.render: [views][error] {"cancelModifier":"cancel","cancelText":"Cancel","ctaText":"OK","errorCode":"FXA_FAILED","heading":"Error","msg":"An unexpected error occurred.","showCancel":true,"showCta":false}
10-20 20:00:22.557 E/GeckoConsole(  208): Content JS LOG at https://marketplace-dev.mozflare.net/mozpay/spa/js/main.min.js?bust=b3330359845c9267e134c9135faf921716d564d1:66 in o<.render: [views][error] Rendering Error template
10-20 20:00:22.557 E/GeckoConsole(  208): Content JS LOG at https://marketplace-dev.mozflare.net/mozpay/spa/js/main.min.js?bust=b3330359845c9267e134c9135faf921716d564d1:65 in c<.renderTemplate: [views][base] Replacing $el with rendered content

Comment 1

[Mark Striemer [:mstriemer]]

https://github.com/mozilla/spartacus/commit/51823414e3694a105be2c580d4abb54eec42e1ce
https://github.com/mozilla/webpay/commit/4119cf2707af6e62041264c3e6b078edf816ea3e

Comment 2

[Victor Carciu]

Verified as fixed