108774 - Cannot move/copy/delete multiple messsages by any means.

Status: VERIFIED FIXED

(SeaMonkey :: MailNews: Message Display, defect)

Description

[Sheela Ravindran]

commercial build: 2001-10-31-06 win98

I am not able to move/copy/delete when selecting messages with shift or ctrl key 
This problem is seen only on one profile which I created this morning using the 
above build.  This profile has 2 pop accounts. The problem is seen only on the 
second pop account.   I have switched folders, accounts which is not fixing my 
problem.  
Giving steps to reproduce this problem is going to be hard. But I have this 
profile on my machine which can be looked into.

I did a lot of stuff after creating this profile. Before creating the second 
account I had created many folders, filters, moved messages to local folder, 
copied one of the local folder from another profile to this profile local 
folder, renamed folders.
I exit this profile several times with just the first account several times.  
Then I created the second pop account, changed the pref to keep mssgs on the 
server, changed biff timing to 2 minutes, checked auto download option.  Then I 
logged into the account.  Received all the messages in that account. Then tried 
to select 4 messages by using shift key and tried to move these to a local 
folder that I had created in the previous session.  That is when I found this 
problem.   Looking more into this found out that with any multiple selection I 
was not able delete, move, copy by any means(drag and drop, context menu, file 
menu option, file toolbar button)

Comment 1

[Sheela Ravindran]

Reassign to naving
Navin,
Regarding reproducing this bug is going to be very difficult.  Because as I 
mentioned earlier here that I have done many things with the first account. I 
also forgot to mention that I have set up 4 filters for the first account 
pointing to local folders as well as pop folders of the first account.
You can drop by when you get a chance to see this problem.  I have not deleted 
any .msf files for any of the folders since they were created.


We have had some known bugs which got w4me because this was very hard to 
reproduce and this is the first time I have seen this myself.  I thought 
reopening other bugs would probably complicate since there would be mixed 
comments as to how they saw this problem.

Comment 2

[Sheela Ravindran]

Some more information: 
I just wanted to state the prefs that I have for the second account that I am 
having problems with.
Check new mail at start up-unchecked
Check for new messages every 2 minutes-checked( I changed the default from 10 to 
2 minutes)
Automatically download any new messages-checked( This is not turned on by 
default so I have checked this prefs after creating this account)
Leave messages on the server-checked
Delete messages on the server when deleted locally-unchecked.

I launched the same profile that I had created using 2001-10-31-06 build and 
opened this profile using RTM 6.2 build. The result was the same. I was not able 
to delete or move multiple messages. I exit restart and log into both the 
accounts still the same problem

My inbox size for the first account is 16MB. The second inbox is 48.2MB in size.

I don't want to delete the msf file to see if this fixes my problem because I 
want navin to look at it before I try that.  

Comment 3

[Navin Gupta]

Attachment: proposed fix

The fix is to setURI and SetOriginalSpec on the URI when we create a url and
before running it. This should also be done as we copy each subsequent message
when we are copying multiple messages. This prevents us from having to go 
back and construct the uri based on path, which is wherein the bug lies

The code that converts path to url does not work because it just picks up 
the first server and returns the uri based on that server. Even if we 
change that to pick the right server, there are problems because we cannot
identify the right server unless we know host, user and scheme. The only
thing that we get from path is scheme and so that fails. I will see 
what I can do about this part, i will log a separate bug about this.

david, need review.

Comment 4

[David :Bienvenu]

Comment on attachment 57537 [details] [diff] [review]
proposed fix

seems OK. Since you understand exactly what the problem is, Navin, can you
attach some specific steps to recreate the problem? Thanks!

Comment 5

[Navin Gupta]

To recreate
1) Create a profile to have 2 pop3 accts.
2) just try deleting/copying multiple messages from your second pop3 acct

result : it fails

Comment 6

[Navin Gupta]

fix checked in.

Comment 7

[Sheela Ravindran]

Moved multiple messages from toolbar, menu item, drag and drop, context menu
copy multiple messages from menu item and context menu
Deleted multiple messages from toolbar-with continous selection, non 
continous selection.
I had the problem on the second pop account in a profile which has only pop 
accounts.  Works like a charm now!

Verified using build: 2001-11-14-10 on win98.
Tested multiple move,copy, delete on Mac os X and linux with 2001-11-14-06 
build.