1089398 - when i launch firefox, i got a black window, and that's all. i can't do anything. i tryed uninstalling then re-installing, nothing changes, still a black window

Status: RESOLVED DUPLICATE of bug 1083071

(Core :: Graphics, defect)

Description

[alexis]

Attachment: firefox.jpg

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/38.0.2125.104 Safari/537.36

Steps to reproduce:

no ideas


Actual results:

opening firefox makes it a blck window (still with windows borders) without any menus or anything


Expected results:

firefox should have worked

Comment 1

[Benjamin Smedberg]

Do you know if this is with Firefox 33 or Firefox 33.0.1?

We're trying to track down particular graphics configurations that appear to be causing this issue. Could you please install Firefox 32 from http://ftp.mozilla.org/pub/mozilla.org/firefox/releases/32.0.3/win32/en-US/Firefox%20Setup%2032.0.3.exe load about:support and copy that information to this bug report?