Closed Bug 1089623 Opened 11 years ago Closed 8 years ago

Built-in help requires internet connection

Categories

(Firefox OS Graveyard :: Gaia::Settings, defect)

Product:
Firefox OS Graveyard
Component:
Gaia::Settings
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED WONTFIX

People

(Reporter: daniel.james, Unassigned)

Details

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:33.0) Gecko/20100101 Firefox/33.0 Build ID: 20141011015303 Steps to reproduce: Tried to access help with no network connection. Tapped Settings -> Help -> User Guide button. Actual results: Was told support.mozilla.org requires an Internet connection. I might be reading help in order to get that connection. Expected results: Basic help docs could be bundled with the phone. Otherwise it's hard for the user to access information about how to get online.
Hey Bram, Daniel made a good point in regards to having the SUMO as an packaged app that's updated... or at least to provide help getting online so that one could read the rest of SUMO.
Status: UNCONFIRMED → NEW
Ever confirmed: true
Flags: needinfo?(bram)
This is an idea that the SUMO team’s been thinking about for a while! I no longer work for the team, but I’ll CC Kadir and Ricky.
Flags: needinfo?(bram)
Firefox OS is not being worked on
Status: NEW → RESOLVED
Closed: 8 years ago
Resolution: --- → WONTFIX
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