109036 - Orange.net - registration doesn't work, country dropdown used document.layer

Status: VERIFIED WORKSFORME

(Tech Evangelism Graveyard :: English Other, defect, P2)

Description

[David Hallowell]

Steps to reproduce:
1. Got to:
https://www.orange.net/cgi-bin/gx.cgi/AppLogic+uk.co.orange.Registration.DotOrange.Intuition?page=Setup&request=process&launchpad=mars
2. Click "I Agree"
3. Taken to a page asking for personal details
4. Click on the country dropdown

Expected:
List of countries displayed

Actual:
See 123456789012345... on one line in the countries drop down nothing else.

Works on:
Netscape 4.x, IE6

Doesn't work on:
Mozilla 2001110703, Netscape 6.x

Details:
Uses a rather dodgy combination of document.layers and document.all to make this
work on Netscape 4.x and IE.

Don't have time to contact Orange myself on this matter at the moment.

Comment 1

[Tristan Nitot]

Confirming on N62 / Win2K. Accepting bug.
This is needed to access the personalization features.
Setting P2.

To reproduce : visit http://www.orange.net/NASApp/portal/myOrangeHome and click
on "Register" (top banner), agree with the TOC and click on "Next". The problem
is when you try to choose your country.

created username w/other browser...
username : mozillatest
password : mozillatesting

Send "Web evangelism letter to [e-mail] and also using the feedback
form.

Comment 2

[Tristan Nitot]

*** Bug 93428 has been marked as a duplicate of this bug. ***

Comment 3

[David Hallowell]

Well I decided to email them after all and got the following reply:
Dear David

Reference:004P0330642

Thank you for your recent mail.

The new Orange homepage is best viewed using Internet Explorer 5.1 +, and
the problems you are experiencing is likely to be a result of using Netscape
6.1 or other Mozilla (Gecko) based browsers.  It is recommended to upgrade
to use Internet explorer.

I trust this information is of assistance, however, if you would like to
contact us again regarding this, or any other matter, please email us at
[e-mail] Alternatively, please contact us by
telephone by dialling 439 from your Orange phone or 0906 716 2626 from a
fixed line phone (all calls are charged at 50p per minute following
connection).

Kind Regards


Su
Customer Service

Registered Office:
St James Court
Great Park Road
Almondsbury Park
Bradley Stoke
Bristol
BS32 4QJ
Co. Reg. No. 2178917

Comment 4

[Dan]

They've sorted out the registration now so this bug can be marked as fixed or
invalid by someone with the rights.

Comment 5

[Ian Neal]

Marking as WFM as per comment #4

Comment 6

[Brant Gurganus]

v

Comment 7

[Pascal Chevrel:pascalc]

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