Closed Bug 1092166 Opened 10 years ago Closed 4 years ago

Crash in [@ DeallocateCB ] caused by SetOutputType()

Categories

(Core :: Audio/Video: Playback, defect)

34 Branch
x86
Windows 8
defect
Not set
critical

Tracking

()

RESOLVED WORKSFORME
Tracking Status
firefox33 --- affected
firefox34 + wontfix
firefox35 - affected
firefox36 --- affected
firefox47 --- affected
firefox48 --- affected
firefox49 --- affected
firefox-esr45 --- affected
firefox50 --- affected
firefox51 --- affected
firefox52 --- wontfix
firefox53 --- affected

People

(Reporter: cbadau, Unassigned)

References

Details

(Keywords: crash)

Crash Data

This bug was filed from the Socorro interface and it's crash report is: https://crash-stats.mozilla.com/report/index/bp-b91a24b9-de63-4a5a-9f40-1e1992141031

I had several sites opened: Google Maps, Youtube, Facebook, Pinterest, Yahoo. I navigated on those sites -> Firefox become slowly and sites were affected: black background for a few seconds, freezes for a few seconds -> after that, crash occurs. I don't have proper STR. 

In the last week 188 crashes on Windows occured with this signature.
Component: General → Graphics
Keywords: crash
Product: Firefox → Core
Some of these crashes look plugin-related. There is a comment to that effect also: "plugin-container.exe stops working and the whole thing crashes."
Crash Signature: [@ DeallocateCB ]
This bug and bug 1092167 were found last night in web compatibility testing using the Firefox 34.0b5 build 2 candidates.
The crash linked is a media crash. We're crashing in a thread started by calling mDecoder->SetOutputType(0, outputType, 0);
in mozilla::MFTDecoder::SetDecoderOutputType()
Component: Graphics → Video/Audio
Summary: Crash in [@ DeallocateCB ] → Crash in [@ DeallocateCB ] caused by SetOutputType()
34.0b9: 22 crashes
34.0b10: 2 crashes

Lawrence, I think we should probably go ahead and wontfix this for 34 at this point as it's so late in the beta cycle and it's not a high volume crasher.
This isn't a topcrash for 35 nor is it reproducible so it's not highly concerning, untracking.
I think I have a related crash. Just submitted Bug 1175064

Firefox 38.0.5 Crash Report [@ DeallocateCB ] EXCEPTION_ACCESS_VIOLATION_READ

 "crash_info": { "address": "0x0", "crashing_thread": 99, "type": "EXCEPTION_ACCESS_VIOLATION_READ" },
See Also: → 1175064
Component: Audio/Video → Audio/Video: Playback
Crash volume for signature 'DeallocateCB':
 - nightly (version 50): 0 crash from 2016-06-06.
 - aurora  (version 49): 1 crash from 2016-06-07.
 - beta    (version 48): 477 crashes from 2016-06-06.
 - release (version 47): 1281 crashes from 2016-05-31.
 - esr     (version 45): 11 crashes from 2016-04-07.

Crash volume on the last weeks:
             Week N-1   Week N-2   Week N-3   Week N-4   Week N-5   Week N-6   Week N-7
 - nightly          0          0          0          0          0          0          0
 - aurora           0          0          0          0          1          0          0
 - beta            96         62         56         79         64         68         15
 - release        212        145        182        219        176        195         63
 - esr              1          0          1          0          1          0          3

Affected platform: Windows
Crash volume for signature 'DeallocateCB':
 - nightly (version 51): 0 crashes from 2016-08-01.
 - aurora  (version 50): 6 crashes from 2016-08-01.
 - beta    (version 49): 249 crashes from 2016-08-02.
 - release (version 48): 157 crashes from 2016-07-25.
 - esr     (version 45): 14 crashes from 2016-05-02.

Crash volume on the last weeks (Week N is from 08-22 to 08-28):
            W. N-1  W. N-2  W. N-3
 - nightly       0       0       0
 - aurora        0       6       0
 - beta         81      91      26
 - release      47      44      35
 - esr           0       2       1

Affected platform: Windows

Crash rank on the last 7 days:
           Browser   Content   Plugin
 - nightly
 - aurora
 - beta    #218      #339      #526
 - release #478
 - esr
Crash volume for signature 'DeallocateCB':
 - nightly (version 52): 0 crashes from 2016-09-19.
 - aurora  (version 51): 1 crash from 2016-09-19.
 - beta    (version 50): 268 crashes from 2016-09-20.
 - release (version 49): 514 crashes from 2016-09-05.
 - esr     (version 45): 13 crashes from 2016-07-25.

Crash volume on the last weeks (Week N is from 10-17 to 10-23):
            W. N-1  W. N-2  W. N-3  W. N-4
 - nightly       0       0       0       0
 - aurora        0       1       0       0
 - beta         77      84      69      15
 - release     147     143     137      31
 - esr           3       2       2       1

Affected platform: Windows

Crash rank on the last 7 days:
           Browser   Content     Plugin
 - nightly
 - aurora
 - beta    #232      #268
 - release #428      #524
 - esr     #2352
Crash volume for signature 'DeallocateCB':
 - nightly (version 54): 0 crashes from 2017-01-23.
 - aurora  (version 53): 7 crashes from 2017-01-23.
 - beta    (version 52): 141 crashes from 2017-01-23.
 - release (version 51): 340 crashes from 2017-01-16.
 - esr     (version 45): 38 crashes from 2016-08-10.

Crash volume on the last weeks (Week N is from 02-06 to 02-12):
            W. N-1  W. N-2  W. N-3  W. N-4  W. N-5  W. N-6  W. N-7
 - nightly       0       0
 - aurora        6       0
 - beta         82      24
 - release     231      48       0
 - esr           3       1       0       2       1       1       1

Affected platform: Windows

Crash rank on the last 7 days:
           Browser   Content   Plugin
 - nightly
 - aurora  #350      #166
 - beta    #297      #89
 - release #492      #157      #716
 - esr     #3377               #586
Too late for firefox 52, mass-wontfix.

Closing because no crashes reported for 12 weeks.

Status: NEW → RESOLVED
Closed: 4 years ago
Resolution: --- → WORKSFORME
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