Closed Bug 1097330 Opened 10 years ago Closed 6 years ago

[Loop ]Firefoxhello! Sharing link Message says other users are not a Firefox User, even if they are a Firefox Hello User.

Categories

(Firefox OS Graveyard :: Gaia::Loop, defect)

ARM
Gonk (Firefox OS)
defect
Not set
normal

Tracking

(b2g-v2.0 unaffected, b2g-v2.1 affected)

RESOLVED WONTFIX
Tracking Status
b2g-v2.0 --- unaffected
b2g-v2.1 --- affected

People

(Reporter: jthomas, Unassigned)

References

Details

(Keywords: regression, Whiteboard: [2.1-exploratory-3][mobile app][not blocking])

Attachments

(4 files)

Attached image NotFirefoxUser.png
Description:
When the user is about to Share the Loop app with another Firefox Hello user there is a message that says that the other user is not a Firefox Hello User, even if the other user is a Firefox Hello User.

Repro Steps:
1) Update a Flame to 20141111001201
2) Launch Loop App
3) Select a contact who is already a Firefox Hello user to share the Firefox Hello link.
4) Observe the text just below the "Share link" screen.

Actual:
There is text explaining the other user is not a Firefox Hello user yet, even if they already are.

Expected:
It is expected that this text will tell the user if this contact is a Firefox Hello user or not.

Device: Flame 2.1 (319mb)(Kitkat Base)(Shallow Flash)
BuildID: 20141111001201
Gaia: 7154f9aa0a69af56c8bd89be0c98d9791449527b
Gecko: 452db1a0c9a0
Version: 34.0 (2.1)
Firmware Version: v188-1
User Agent: Mozilla/5.0 (Mobile; rv:34.0) Gecko/34.0 Firefox/34.0

Repro frequency:100%
See attached: Logcat & Screenshot
Flags: needinfo?(dharris)
Attached file Logcat111114
Currently unable to connect while in a Loop message for the Flame 2.2 KK (319mb)

Flame 2.2

Device: Flame 2.2 Master (319mb)(Kitkat Base)(Shallow Flash)
BuildID: 20141110040206
Gaia: 5f8206bab97cdd7b547cc2c8953cadb2a80a7e11
Gecko: d380166816dd
Version: 36.0a1 (2.2 Master)
Firmware: V188-1
User Agent: Mozilla/5.0 (Mobile; rv:36.0) Gecko/36.0 Firefox/36.0

------------------------------------------------------------------
This issue is NOT occurring on the Flame 2.0 KK (319mb).

Result: Text explaining the other user is not a Firefox Hello user yet, even if they already are.

Flame 2.0

Device: Flame 2.0 (319mb)(Kitkat Base)(Shallow Flash)
BuildID: 20141110000204
Gaia: d3e4da377ee448f9c25f908159480e867dfb13f3
Gecko: 7198906837e7
Version: 32.0 (2.0)
Firmware: V188-1
User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0
QA Whiteboard: [QAnalyst-Triage?]
Summary: [Loop ]Firefoxhello! Sharing link Message says other users are not a Firefox User, even if they are a Firefox Hello User.. → [Loop ]Firefoxhello! Sharing link Message says other users are not a Firefox User, even if they are a Firefox Hello User.
Not blocking on this issue. The user can still make calls as usual
QA Whiteboard: [QAnalyst-Triage?] → [QAnalyst-Triage+]
Flags: needinfo?(dharris)
Whiteboard: [2.1-exploratory-3] → [2.1-exploratory-3][mobile app][not blocking]
Setting status-b2g-v2.0 to unaffected according to comment 2.

Right now, I am not able to reproduce this issue on 2.1 FxOS version, 
According to description provided by John the reproduction frecuency is 100%, Massimo can you try to reproduce it? Thanks a lot!
Flags: needinfo?(mbarone976)
Tested with 2.1 KK v188based 
Gecko-afcde84
Gaia-81160ad
Loop V.: 78fd9bf

I can't reproduce the bug. The text is "Unavailable" when you try to call a Loop user not available. See screenshot.
Flags: needinfo?(mbarone976)
Attached image 2014-11-17-22-25-00.png
John, can you retest it, please?
Flags: needinfo?(jthomas)
QA Whiteboard: [QAnalyst-Triage+] → [QAnalyst-Triage+][TEF-Track]
Flags: needinfo?(jthomas)
This may because the permission have not yet been granted for the Loop app. Make sure that these permissions are all granted before making a Loop call. I was able to reproduce on the Flame 2.1 KK (319mb) Additional Logcat attached.

Flame 2.1

Device: Flame 2.1 (319mb)(Kitkat Base)(Shallow Flash)
BuildID: 20141117001201
Gaia: 81160ad79e5b4c21967418dd63f1a1d08d77924e
Gecko: 3572aa3e6766
Version: 34.0 (2.1)
Firmware: V188-1
User Agent: Mozilla/5.0 (Mobile; rv:34.0) Gecko/34.0 Firefox/34.0
Flags: needinfo?(dharris)
QA Whiteboard: [QAnalyst-Triage+][TEF-Track] → [QAnalyst-Triage?][TEF-Track]
Flags: needinfo?(dharris)
Could you please give us the steps you are using to reproduce this. I was not able to reproduce the bug also with permissions not granted. Thanks
Flags: needinfo?(jthomas)
Permissions have to be granted. Steps can be seen in the first comment. I have provided them in this comment as well. Please let me know if there is anything else needed. 
1.)Launch Loop App
2.) Select a contact who is already a Firefox Hello user to share the Firefox Hello link through SMS.
3.) Observe the text just below the "Share link" screen.
Flags: needinfo?(jthomas) → needinfo?(dharris)
Flags: needinfo?(dharris)
QA Whiteboard: [QAnalyst-Triage?][TEF-Track] → [QAnalyst-Triage+][TEF-Track]
Firefox OS is not being worked on
Status: NEW → RESOLVED
Closed: 6 years ago
Resolution: --- → WONTFIX
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