Closed Bug 1098169 Opened 11 years ago Closed 11 years ago

Sync encountered an error while syncing : unknonw error

Categories

(Firefox :: Sync, defect)

35 Branch
defect
Not set
normal

Tracking

()

RESOLVED DUPLICATE of bug 1034979

People

(Reporter: magsout, Unassigned)

Details

Since I installed the Developer version, I can not sync with sync. I uninstall all versions of firefox, clean my profile. The Nightly and Stable version sync without errors. Here about:sync-log : https://gist.github.com/magsout/85e11b455abbc91658c8
Yeeeeeeeeeeeeep. Here too. Sad kud is sad.
The "Weave is disabled" error is likely caused by a previous failure. Can you attach/link to all recent logs from about:sync-log?
I used AppCleaner to removed any version of Firefox. I installed the developer version of Firefox and I still can not use sync Here error log : https://gist.github.com/magsout/9d253eee67af67308443 If I try with stable or nightly I have always an error
> Crypto check failed: [Exception... "PK11_GenrateRandom failed" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource://gre/modules/services-crypto/WeaveCrypto.js :: WeaveCrypto.prototype.generateRandomBytes :: line 550" data: no] > 1416906787953 Sync.Service INFO Could not load the Weave crypto component. Disabling Weave, since it will not work correctly. This error appears to be the same as Bug 1034979.
From the above-linked bug, I guess this *should* be fixed in at least Nightly, but you report that it still gives you an error. Guillaume, can you confirm whether the error log contains the same "PK11_GenrateRandom failed" message when run on latest nightly?
Yeah thanks Ryan, I just installed the latest nightly and actually I can again synchronize without errors, Nice.
OK, that's good news, thanks for reporting back. I'll go ahead and resolve this as a dupe of the other bug.
Status: NEW → RESOLVED
Closed: 11 years ago
Resolution: --- → DUPLICATE
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