1100334 - Refresh Firefox button is missing using a new profile different from dev-edition default profile

Status: RESOLVED WORKSFORME

(Toolkit :: General, defect, P2)

Description

[Bogdan Maris, Desktop Test Engineering]

STR:
1. Start Aurora/Developer Edition with a new profile different from 'dev-edition default' profile automatically created.
2. Go to about:support

Expected results: All buttons are activated in the page.

Actual results: Refresh Firefox button is missing from the page.

Notes:
1. This is reproducible on all platforms.

Comment 1

[Henrik Skupin [:whimboo][⌚️UTC+2]]

Just to note I'm also able to see that problem sometimes in Nightly on Ubuntu 14.10. After another restart the box for resetting the profile is shown again. I haven't seen a pattern for that yet.

Comment 2

[Mark Hammond [:markh] [:mhammond]]

I believe this button only appears for the "default" profile (and I believe the Developer Edition will consider its dev-edition-default profile as the default profile even though it's technically not marked as the default.)

So that doesn't explain comment 1 but *might* explain comment 0.

Comment 3

[:Gijs (he/him)]

Mark's comment #2 is on the money.

(In reply to Henrik Skupin (:whimboo) from comment #1)
> Just to note I'm also able to see that problem sometimes in Nightly on
> Ubuntu 14.10. After another restart the box for resetting the profile is
> shown again. I haven't seen a pattern for that yet.

I expect this is because you launch Firefox by specifying a profile from the commandline, which doesn't change the default profile (whereas if you open the profile manager and pick one, that does change the default profile). Could that be the case?

In any case, it seems like the devedition bug should be fixed irrespective of figuring out the cause for comment #1.

Comment 4

[Henrik Skupin [:whimboo][⌚️UTC+2]]

Going through the profile manager or selecting a specific profile via the command line with the -p option, doesn't make a difference right after start. Both ways show the button.

Comment 5

[Henrik Skupin [:whimboo][⌚️UTC+2]]

So one thing I noticed with the dev edition is that when I start it via the icon in the Launcher (Ubuntu 14.10) the button is not present. But it is visible via the both ways from above.

Comment 6

[Mark Hammond [:markh] [:mhammond]]

(In reply to Henrik Skupin (:whimboo) from comment #5)
> So one thing I noticed with the dev edition is that when I start it via the
> icon in the Launcher (Ubuntu 14.10) the button is not present. But it is
> visible via the both ways from above.

https://dxr.mozilla.org/mozilla-central/source/toolkit/modules/ResetProfile.jsm#21 is the check in question - it would be good to know how that acts in a browser scratchpad.

Comment 7

[Mark Hammond [:markh] [:mhammond]]

and it's even possible that:

let ps = Cc["@mozilla.org/toolkit/profile-service;1"]
         .getService(Ci.nsIToolkitProfileService);
ps.selectedProfile == ps.defaultProfile

would be a better check - IIRC, .defaultProfile post-dates ResetProfile.jsm

Comment 8

[Brian Grinstead [:bgrins]]

Just another data point - on a dev edition install on OSX 10.8, I do see the 'refresh firefox developer edition' button in about:support when running with all of these profiles while starting with the profile manager:

"dev-edition-default"
"default"
"test" <- brand new profile

However, when running with the -p flag I don't see the button in any of those profiles.

Comment 9

[Matthew N. [:MattN]]

(In reply to Brian Grinstead [:bgrins] from comment #8)
> "test" <- brand new profile

That's because new profiles also get Default=1.

Comment 10

[Tracy Walker [:tracy]]

We're running into this bug in Iris test case automation. Is there any setting/preference in the profile that can be set as a work around?

Comment 11

[:Gijs (he/him)]

I suspect this bug as filed was fixed in bug 1265368. Bogdan, can you (find someone to) verify?

(In reply to Tracy Walker [:tracy] from comment #10)

We're running into this bug in Iris test case automation. Is there any setting/preference in the profile that can be set as a work around?

I don't know what Iris is, but if the profile you're running is in profiles.ini and has a name, and the running copy of Firefox is aware of that, reset should work. If you're using a temporary profile (e.g. by passing a profile dir instead of a profile name (or nothing, to use the default profile) when starting Firefox), you can accomplish this from within the runtime. There's a python marionette test for this behavior, and this set of code:

https://searchfox.org/mozilla-central/rev/c3ebaf6de2d481c262c04bb9657eaf76bf47e2ac/browser/components/migration/tests/marionette/test_refresh_firefox.py#524-545

shows how to do this.

Note that Fx Reset/Refresh creates files on the desktop etc., and this type of manipulation alters profiles.ini on the machine, and so you should be careful to restore those changes to avoid messing with other Firefox/Nightly/whatever profiles on the machine. Feel free to ask me (probably via email instead of this bug) if you need more help with this.

Comment 12

[Bogdan Maris, Desktop Test Engineering]

(In reply to :Gijs (he/him) from comment #11)

I suspect this bug as filed was fixed in bug 1265368. Bogdan, can you (find someone to) verify?

Fixed now in latest DevEd 65.0b9 across platforms (Windows 10 64bit, macOS 10.13 and Ubuntu 18.04 64bit).