1101140 - Boku doesn't allow email addresses with a + in them

Status: RESOLVED WONTFIX

(Marketplace Graveyard :: Payments/Refunds, defect, P2)

Description

[Andy McKay]

A + is a valid email and its really, really, really useful. Its using a regex of:

var emailRegex = /^[\w-\.]+@([\w-]+\.)+[\w-]{2,4}$/;

Comment 1

[Kumar McMillan [:kumar]]

For example, we routinely use emails like this:

[e-mail]
[e-mail]

They appear unique to the system yet go to the same inbox. This is very crucial for testing.

Comment 2

[John Tan [Boku Merchant Support]]

Please assign this ticket to me instead of Denise T. 

I have created a JIRA ticket on our end (INC-2439) and our product team will be investigating this soon. Please address any further inquiries to [e-mail] 

Thank you!

Comment 3

[lsaunders]

John confirmed that the removal of the +sign is required for certain issues on their platform; The best thing for a developer to do would be to set up a separate email address that is dedicated to the use of configuration without a + sign.

Please let us know if this will work or further use cases that will be affected.

Comment 4

[Kumar McMillan [:kumar]]

Hey Lindsay, did this get fixed, as in, we can use plus signs now? If not, the resolution should be set to wontfix to indicate that Boku won't / can't fix it.

Comment 5

[lsaunders]

Changed, Boku is not going to fix it. Thanks for the heads up!