Closed Bug 1105083 Opened 11 years ago Closed 11 years ago

[SMS] Caller will not receive a sound notification when receiving an SMS while in a call with another device.

Categories

(Firefox OS Graveyard :: Gaia::SMS, defect)

ARM
Gonk (Firefox OS)
defect
Not set
normal

Tracking

(b2g-v2.1 unaffected, b2g-v2.2 unaffected)

RESOLVED INVALID
Tracking Status
b2g-v2.1 --- unaffected
b2g-v2.2 --- unaffected

People

(Reporter: jthomas, Unassigned)

References

()

Details

Attachments

(1 file)

Description: If a user is in a call and receives a text while their sound is on, the SMS received will not make a sound. The user will have their device vibrate however. Prereq: 3 devices. 2nd device with sound enabled. Repro Steps: 1) Update a Flame to 20141125040209 2) Have device 1 in a call with device 2. 3) Have device 3 text device 2. 4) Observe that device 2 does not make a sound when receiving an SMS. Actual: The sound alert for new SMS does not occur. Expected: It is expected that the user will hear a sound when receiving an SMS while in a call. Flame 2.2 Device: Flame 2.2 (319mb)(Kitkat Base)(Shallow Flash) Build ID: 20141125040209 Gaia: 824a61cccec4c69be9a86ad5cb629a1f61fa142f Gecko: acde07cb4e4d Version: 36.0a1 (2.2) Firmware Version: v188-1 User Agent: Mozilla/5.0 (Mobile; rv:36.0) Gecko/36.0 Firefox/36.0 Repro frequency: 100% See attached: Video & Logcat Video: http://youtu.be/g1cCUkB1qJY
Flags: needinfo?(dharris)
This issue also occurs on the Flame 2.1 KK Shallow Flash (319mb) and the Flame 2.0 KK Shallow Flash (319mb) Result: The sound alert for new SMS does not occur. Flame 2.1 Device: Flame 2.1 (319mb)(Kitkat Base)(Shallow Flash) BuildID: 20141125001201 Gaia: 1bdd49770e2cb7a7321e6202c9bf036ab5d8f200 Gecko: db893274d9a6 Version: 34.0 (2.1) Firmware: V188-1 User Agent: Mozilla/5.0 (Mobile; rv:34.0) Gecko/34.0 Firefox/34.0 Flame 2.0 Device: Flame 2.0 (319mb)(Kitkat Base)(Shallow Flash) BuildID: 20141121000203 Gaia: 626d4d11a8c7e55022c1f364abb72ea340e2f1e7 Gecko: 74a294e72d0a Version: 32.0 (2.0) Firmware: V188-1 User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0
QA Whiteboard: [QAnalyst-Triage?]
This issue also occurs on the 2.2 Flame Full Flash KK (319mb) Flame 2.1 KK Shallow Flash (319mb) and the Flame 2.0 KK Shallow Flash (319mb) Result: The sound alert for new SMS does not occur. Flame 2.2 Device: Flame 2.2 Master BuildID: 20141125040209 Gaia: 824a61cccec4c69be9a86ad5cb629a1f61fa142f Gecko: acde07cb4e4d Gonk: 48835395daa6a49b281db62c50805bd6ca24077e Version: 36.0a1 (2.2 Master) Firmware: V188-1 User Agent: Mozilla/5.0 (Mobile; rv:36.0) Gecko/36.0 Firefox/36.0 Flame 2.1 Device: Flame 2.1 (319mb)(Kitkat Base)(Shallow Flash) BuildID: 20141125001201 Gaia: 1bdd49770e2cb7a7321e6202c9bf036ab5d8f200 Gecko: db893274d9a6 Version: 34.0 (2.1) Firmware: V188-1 User Agent: Mozilla/5.0 (Mobile; rv:34.0) Gecko/34.0 Firefox/34.0 Flame 2.0 Device: Flame 2.0 (319mb)(Kitkat Base)(Shallow Flash) BuildID: 20141121000203 Gaia: 626d4d11a8c7e55022c1f364abb72ea340e2f1e7 Gecko: 74a294e72d0a Version: 32.0 (2.0) Firmware: V188-1 User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0
Hum, this should have been resolved by bug 976678 (so, fixed in v2.1). Can we have a regression window?
Removing the regression, and regressionwindow-wanted tags, as this is not a regression based upon the branch checks in comment 2. Not nominating to block on this bug. The user correctly recieves the text, and the notification. Just missing sound.
QA Whiteboard: [QAnalyst-Triage?] → [QAnalyst-Triage+]
Flags: needinfo?(dharris)
ok, I don't understand this. In bug 976678 comment 44, it's clearly said that this bug does not exist. It directly contradicts comment 1 and comment 2. QA, could you please sort this out?
Keywords: qawanted
I've confirmed the bug does NOT occur in Flame 2.2 and Flame 2.1. It's just the notification sound volume is very low (coming out from the front-facing speaker), even lower than the sound made by the vibration so it's not very noticeable and can be easily missed. Device: Flame 2.1 (shallow flash, 319MB mem) BuildID: 20141209084847 Gaia: 155424d51cf9bb2ea41dc6667f94741f82f35bc0 Gecko: fe5329227c54 Version: 34.0 (2.1) Firmware: V188-1 User Agent: Mozilla/5.0 (Mobile; rv:34.0) Gecko/34.0 Firefox/34.0 Device: Flame 2.2 Master (shallow flash, 319MB mem) BuildID: 20141209040946 Gaia: 9e0b96c7b61c7ff943876ca93e2596d972437b80 Gecko: 47f0671e2c65 Version: 37.0a1 (2.2 Master) Firmware: V188-1 User Agent: Mozilla/5.0 (Mobile; rv:37.0) Gecko/37.0 Firefox/37.0
QA Whiteboard: [QAnalyst-Triage+] → [QAnalyst-Triage?]
Flags: needinfo?(jmitchell)
Keywords: qawanted
Derek - Invalid?
QA Whiteboard: [QAnalyst-Triage?] → [QAnalyst-Triage+]
Flags: needinfo?(jmitchell) → needinfo?(dharris)
Even though the sound made from the incoming SMS is very low, it can be heard. Closing this as invalid.
Status: NEW → RESOLVED
Closed: 11 years ago
Flags: needinfo?(dharris)
Resolution: --- → INVALID
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