Flash Player crashes. Tried numerous possibilities.

RESOLVED DUPLICATE of bug 1227221
(NeedInfo from)

Status

()

Core
Plug-ins
RESOLVED DUPLICATE of bug 1227221
4 years ago
3 years ago

People

(Reporter: okok, Unassigned, NeedInfo)

Tracking

33 Branch
x86_64
Windows 8.1
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

4 years ago
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:33.0) Gecko/20100101 Firefox/33.0
Build ID: 20141113143407

Steps to reproduce:

Visited sites with swf/video content


Actual results:

Flashh Player crashed even after using latest updated FP and also FP 16 beta. 

Some of the crash reports i have submitted

https://crash-stats.mozilla.com/report/index/bp-5582eca0-e67d-47bf-9b46-77dec2141127

https://crash-stats.mozilla.com/report/index/6fca5a19-2f2f-4f72-b411-c43a42141127 (with FP version 16)


Expected results:

Shouldnt have crashed.
(Reporter)

Updated

4 years ago
OS: Windows 7 → Windows 8.1
(Reporter)

Comment 1

4 years ago
Things i've tried so far which didn't worked out:

 

1. Starting ff in safe mode.

2. Resetting Firefox. (even with no add-on and plugins it crashed)

3. Fresh installation of Firefox. (no extensions what so ever)

4. Fresh installation of flash player.

5. Disabled OpenH264. (to check for a possible conflict)

6.  Disable hardware acceleration.

Despite all these tries, FP still crashes. I have submitted quite a few crash reports, few of them posted here. I have updated system with updated GPU drivers as well.  

Kindly have a look and help in resolving the issue. 
Thanks.
(Reporter)

Updated

4 years ago
CC list accessible: false
Not accessible to reporter
A crash in Flash is probably not a security issue.  Are there some sites in particular that trigger the crash?
Group: core-security
CC list accessible: true
Accessible to reporter

Comment 3

3 years ago
Hello Reporter, Thanks for reporting this issue and sorry for getting back to you so late.
Several similar issues were reported. Our developers figured out that the problem was with the beta version of Adobe Shockwave flash plugin. This was fixed when Flash Player 20.0.0.238 was pushed. Please refer to bug # 1227221 (https://bugzilla.mozilla.org/show_bug.cgi?id=1227221) for more information on problem and resolution.

I tried duplicating this issue on the latest released version of flash player Shockwave Flash 20.0.0.267 with the latest released version of firefox but couldn't reproduce it. We would like you to upgrade your Flash player plugin and firefox to the latest released version, if you haven't done so and try again. I would change the status of this defect after your confirmation.
Component: Untriaged → Plug-ins
Flags: needinfo?(dd.da.networker)
Product: Firefox → Core
See Also: → bug 1227221

Updated

3 years ago
Status: UNCONFIRMED → RESOLVED
Last Resolved: 3 years ago
Resolution: --- → DUPLICATE
Duplicate of bug: 1227221
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