1106393 - Provide documentation for mail users who have certificate issues

Status: RESOLVED WONTFIX

(Firefox OS Graveyard :: General, defect)

Description

[Moreia]

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:33.0) Gecko/20100101 Firefox/33.0
Build ID: 20141013200257

Steps to reproduce:

I am trying to set up email, but my mail host certificates have a mismatched domain issue. There are a number of related bugs, but no apparent solutions. So for now I cannot set up email on my Firefox OS devise. 



Actual results:

I read through three or four different bug reports and was unable to figure out how I might go about adding or accepting the certificate. I'm not confident that I can't. I'm just going in circles.

https://bugzilla.mozilla.org/show_bug.cgi?id=846734
https://bugzilla.mozilla.org/show_bug.cgi?id=1011869
https://bugzilla.mozilla.org/show_bug.cgi?id=874346


Expected results:

I should have been able to find a documentation page that explains how to add a certificate and make it available to the mail client. Barring that, I should have been able to find a documentation page explaining the status of certificate exceptions. "Unfortunately, there is currently no way to add a certificate exception at this time. We expect to have a clear workaround in place by version X of the OS."

FWIW, I understand the concerns about people just accepting a certificate without understanding it and I'm happy to put in some legwork to demonstrate that I understand the problem with certificate exceptions and am making a conscious and informed decision to accept *this* certificate. 

All I want is a single place where I can see, as a lay user, what is supposed to work with my phone.

Comment 1

[BMO Automation]

Firefox OS is not being worked on