1107710 - Yahoo search option does not come with new browser update

Status: RESOLVED WORKSFORME

(Firefox :: Search, defect)

Description

[Nicholas Grammater]

Attachment: Screen Shot 2014-12-04 at 3.06.46 PM.png

Hi - after updating to Firefox version 34, I'm unable to select Yahoo as my default search provider. This is true when going into the search bar as well as going into search preferences. The only options that show are Google and Duck Duck Go.

Comment 1

[Nicholas Grammater]

Attachment: Screen Shot 2014-12-04 at 3.07.00 PM.png

Comment 2

[Dão Gottwald [:dao]]

Have you previously removed search engines in the old UI (chrome://browser/content/search/engineManager.xul)?

Comment 3

[Nicholas Grammater]

(In reply to Dão Gottwald [:dao] from comment #2)
> Have you previously removed search engines in the old UI
> (chrome://browser/content/search/engineManager.xul)?

I have not.

Comment 4

[Nicholas Grammater]

Any word on this?

Comment 5

[Dão Gottwald [:dao]]

I have no idea.

Comment 6

[Johnathan Nightingale [:johnath]]

Does it happen on a fresh profile, or only your existing one?

Comment 7

[Nicholas Grammater]

(In reply to Johnathan Nightingale [:johnath] from comment #6)
> Does it happen on a fresh profile, or only your existing one?

On a fresh profile.

Comment 8

[:Gavin Sharp [email: [e-mail]]]

Hey Nicholas, will you be in the SF office tomorrow? I'd love to come by and take a look.

Comment 9

[Nicholas Grammater]

(In reply to :Gavin Sharp [email: [e-mail]] from comment #8)
> Hey Nicholas, will you be in the SF office tomorrow? I'd love to come by and
> take a look.

Yes.

As a side note, this issue is only happening in the Mac environment. In Windows I had no issues selecting Yahoo as the default browser (I run VM Ware).

Comment 10

[Nicholas Grammater]

I've now updated 4 existing Firefox users (on separate Apple machines) to 34.0.5 and this problem is still presenting itself. Has anyone had the chance to look into this?

Comment 11

[:Gavin Sharp [email: [e-mail]]]

Without a way to reproduce it, it's difficult to look into. I'm sorry I missed catching you in the SF office before I left for holiday travel. I'll be back starting on the 5th, perhaps I can find you then.

One thing that might be revelatory is output from the Browser Console after setting  browser.search.log to true in about:config, and restarting Firefox.

Are the four other people you upgraded seeing the exact same thing you were - only Google and DDG available in the dropdown?

Comment 12

[Nicholas Grammater]

(In reply to :Gavin Sharp [email: [e-mail]] from comment #11)
> Without a way to reproduce it, it's difficult to look into. I'm sorry I
> missed catching you in the SF office before I left for holiday travel. I'll
> be back starting on the 5th, perhaps I can find you then.
> 
> One thing that might be revelatory is output from the Browser Console after
> setting  browser.search.log to true in about:config, and restarting Firefox.
> 
> Are the four other people you upgraded seeing the exact same thing you were
> - only Google and DDG available in the dropdown?

Hi Gavin - yes, they are only seeing Google and DDG.

Comment 13

[:Gavin Sharp [email: [e-mail]]]

I debugged this with Nicholas in person - somehow the Yahoo engine was there but hidden. I suspect this was related to a previously installed Yahoo distro build.