Created attachment 8534239 [details] WSDL_document_tree.docx User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0 Build ID: 20141126041045 Steps to reproduce: Visit: 1. https://win-mykcl.kcl.ac.uk/urd/sits.srd/siw_wsf?wsdl or 2. https://evision.brad.ac.uk/urd/sits.srd/siw_wsf?wsdl Actual results: No document tree is displayed, although the page source is viewable. See attached document for an example. Expected results: Document tree should be displayed as per attached IE screenshot. Link 1 is served from IIS 8.5 Link 2 is served from Apache on Solaris Thanks, James.
WFM, I got the xml tree in both cases: http://i.imgur.com/yaOiUmB.jpg Can you test with a clean profile, please. https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles NB: please, attach your screenshots as JPEG/PNG/PDF in the future, it's more user-friendly.
OK, sorry about the attachment. The page does indeed load correctly on a plain vanilla Firefox install. I'm happy for the bug to be closed, but I would appreciate a bit of direction on how to investigate why my profile is causing issues with page displays. I don't want to start from scratch with a new profile as I have a lot of saved tabs I'd like to keep. Thanks, James.
You can test in safe mode to know if the culpit is an add-on: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode If that's the case, disable add-on one by one to find it. If not, you can use the reset feature: https://support.mozilla.org/en-US/kb/reset-firefox-to-fix-most-problems
Status: UNCONFIRMED → RESOLVED
Last Resolved: 4 years ago
Resolution: --- → WORKSFORME
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