1118064 - [Data Connection] After an OTA update to the latest build on Base v18D, Data Connection is broken and doesn't provide Internet

Status: RESOLVED WONTFIX

(Firefox OS Graveyard :: RIL, defect)

Description

[Oliver Nelson [:oliverthor]]

Attachment: logcat_20150105_1607.txt

Description:
While on Base Image v18D, when a user updates their phone via the OTA update process to the latest build, data connection will break and not provide internet access to any application.    
OTA performed from: 20141231010205 from nightly

PreReq:
* Starting build to OTA from must contain bug 1114955
Repro Steps:
0) Flash a Flame device to a BuildID prior to 20150105010205 
1) Download the OTA update to BuildID: 20150105010205
2) Once updated, establish Data Connection and disable Wi-Fi
3) Perform Internet-Oriented Tasks [MMS, Email, Browser, Hotspot].
4) Observe results.
  
Actual:
Phone behaves as if no Internet connection is enabled.
  
Expected: 
Phone has usable Internet Connection with Data enabled. 
  
Environmental Variables:
----------------------------------------------
Device: Flame 2.2
BuildID: 20150105010205
Gaia: c2bf20d23851d5fda9f8f0ef0267db5f49152376
Gecko: 636498d041b5
Gonk: 48835395daa6a49b281db62c50805bd6ca24077e
Version: 37.0a1 (2.2)
Firmware: V18D & v188-1
User Agent: Mozilla/5.0 (Mobile; rv:37.0) Gecko/37.0 Firefox/37.0
----------------------------------------------

Repro frequency: 5/5
See attached: 
video- http://youtu.be/lhZfO4bT4lk
log

Comment 1

[Oliver Nelson [:oliverthor]]

This issue DOES NOT REPRO on flame 2.1 devices:
Results: Phone has usable Internet Connection with Data enabled. 

Environmental Variables:
----------------------------------------------
Device: Flame 2.1
BuildID: 20150105001204
Gaia: 73be51f998031f06db0cd660c0e388fa621c9f4c
Gecko: 05dd053f1d90
Gonk: a814b2e2dfdda7140cb3a357617dc4fbb1435e76
Version: 34.0 (2.1)
Firmware: V188-1
User Agent: Mozilla/5.0 (Mobile; rv:34.0) Gecko/34.0 Firefox/34.0
----------------------------------------------

Comment 2

[Gregor Wagner [:gwagner]]

Shouldn't this be a smoketest blocker?

Comment 3

[Peter Bylenga [:PBylenga]]

You have to start with a build that reproduces bug 1114955.  If you OTA to a build that has the commit for bug 1114955 you reproduce this issue, if you full flash to that build instead, you do not reproduce this issue.

It's a bug of a bug, but I think it reveals another potential issue with OTA.

Comment 4

[Edgar Chen [:edgar]]

When you start a build that reproduces bug 1114955, the APN doesn't be initialized in database correctly during first boot up. Then you OTA to a build that contains the fix, but the apn initialization process won't run again after OTA unless you swap a different sim card. So the apn in database is still incorrect after OTA. I think that is why you still are unable to establish data connection after OTA, but full flash doesn't have issue.

Comment 5

[Wesley Huang [:wesley_huang] (EPM) (NI me)]

triage: this is rather a non-common case to end users, since we're not expecting many to get the build w/o bug 1114955.

Comment 6

[BMO Automation]

Firefox OS is not being worked on