Closed
Bug 1118795
Opened 10 years ago
Closed 10 years ago
Unable to join a conversation without a webcam
Categories
(Hello (Loop) :: Client, defect, P3)
Hello (Loop)
Client
Tracking
(Not tracked)
RESOLVED
DUPLICATE
of bug 1106941
backlog | backlog+ |
People
(Reporter: bmaris, Unassigned)
Details
STR: 1. Start Firefox 2. On computer A remove the webcam. 3. On computer A start a conversation and give link to computer B. Expected results: Both participants can join the conversation. Actual results: Only the person from computer B who has a webcam can join the conversation. Notes: 1. This is reproducible on Firefox 35RC build 2 across platforms.
I think this is wontfix for Firefox 35 but we should investigate it for Firefox 36. Bogdan, can you please provide more details such as debug output?
backlog: --- → Fx36?
Comment 2•10 years ago
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||
I'm pretty sure this is going to come down to how the sdk manages things. However, I can't test it at the moment. Bogdan: If you can do the following for logging, it might help us. 1) Open up the page for a room. 2) Go to Tools -> Web Developer -> Web Console 3) In the console, enter the lines: localStorage.setItem("debug.dispatcher", true); localStorage.setItem("debug.sdk", true); 4) Reload the page 5) Try to start the conversation as per comment 0 6) Capture the output & upload the log. You can turn off the logging in future pages by: localStorage.removeItem("debug.dispatcher"); localStorage.removeItem("debug.sdk");
Updated•10 years ago
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Flags: needinfo?(bogdan.maris)
Reporter | ||
Comment 3•10 years ago
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Sure thing, this is the logging info:
> "OT.Publisher.onStreamAvailableError NoDevicesFoundError: No voice or video input devices are available on this machine." sdk.js:910
> "OT.exception :: title: Unable to Publish (1500) msg: Publisher failed to access camera/mic: No voice or video input devices are available on this machine." sdk.js:910
> 1500 "No voice or video input devices are available on this machine." sdk.js:910
> "OT.exception :: title: Unable to Publish (1500) msg: No voice or video input devices are available on this machine." sdk.js:910
Flags: needinfo?(bogdan.maris)
Updated•10 years ago
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Component: General → Client
Comment 4•10 years ago
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moving to 38 as we will investigate there and can evaluate what to do based on results.
backlog: Fx36? → Fx38?
Priority: -- → P3
Updated•10 years ago
|
backlog: Fx38? → backlog+
Rank: 35
Flags: firefox-backlog+
Comment 5•10 years ago
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||
We're fixing this in bug 1106941.
Status: NEW → RESOLVED
Closed: 10 years ago
Resolution: --- → DUPLICATE
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Description
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