1119376 - Uploading to imagevenue.com never completes

Status: RESOLVED WORKSFORME

(Core :: General, defect)

Description

[Kostas]

User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0
Build ID: 20141126041045

Steps to reproduce:

In a clean Firefox profile: 
- open http://imagevenue.com/ 
- click "Browse", select an image file, select 'Image content type' and press "Send file(s)".




Actual results:

The uploading never finishes:
the spinning wheel in the tab never stops, 
and the status bar keeps showing "Waiting for imagevenue.com....".

The same happens with the latest Beta 35, Dev and Nightly editions.


Expected results:

The uploading should complete
(it always completes in IE 11 and Chrome 39).

Comment 1

[Kostas]

Also, because the upload part of the page uses flash,
the installed Shockwave flash version is the latest, 16.0.0.235.

Comment 2

[Kostas]

I guess it was the flash plugin causing this.
With the latest flash v16.0.0.235 
uploading completes ok, in stable 35 and Nightly 38 editions (that I tested).
So, I'm closing this.

Comment 3

[Kostas]

Sorry, I meant:
> With the latest flash v16.0.0.257

Comment 4

[Kostas]

I'm reopening this, because I tried many times these two days, in all Firefox versions,
and uploading (almost) never completes.
On the other hand, in IE and Chrome, during the same time, it always completes.

Comment 5

[:Gijs (he/him)]

(In reply to Kostas from comment #4)
> I'm reopening this, because I tried many times these two days, in all
> Firefox versions,
> and uploading (almost) never completes.
> On the other hand, in IE and Chrome, during the same time, it always
> completes.

Both of these, on Win8 at least, use their own copy of flash, unfortunately...

Do you see any correlation at all with what image size you're uploading?

Comment 6

[Kostas]

No, I think that there's no correlation.
All the attempts I made, were with small sized JPEG images (<=150 KB).

What's strange, is that,
whenever I try with any Firefox version, the uploading stays at "Waiting for imagevenue.com...." indefinitely,
but, during that time, if I try in IE or Chrome to upload the same image file
the uploading always completes (and it's done quickly, within a few seconds).

Comment 7

[:Gijs (he/him)]

(In reply to Kostas from comment #6)
> No, I think that there's no correlation.
> All the attempts I made, were with small sized JPEG images (<=150 KB).
> 
> What's strange, is that,
> whenever I try with any Firefox version, the uploading stays at "Waiting for
> imagevenue.com...." indefinitely,
> but, during that time, if I try in IE or Chrome to upload the same image file
> the uploading always completes (and it's done quickly, within a few seconds).

Any errors in the console when it gets stuck indefinitely? Have you tried in safe mode ( Help > Restart with add-ons disabled) ?

Comment 8

[Kostas]

(In reply to :Gijs Kruitbosch from comment #7)
> (In reply to Kostas from comment #6)
> > No, I think that there's no correlation.
> > All the attempts I made, were with small sized JPEG images (<=150 KB).
> > 
> > What's strange, is that,
> > whenever I try with any Firefox version, the uploading stays at "Waiting for
> > imagevenue.com...." indefinitely,
> > but, during that time, if I try in IE or Chrome to upload the same image file
> > the uploading always completes (and it's done quickly, within a few seconds).
> 
> Any errors in the console when it gets stuck indefinitely? Have you tried in
> safe mode ( Help > Restart with add-ons disabled) ?
No, there's no error in the console (what it shows is a JS Warning "Use of attributes' nodeValue attribute is deprecated. Use value instead" which is irrelevant.
I just tried in safe mode, and the problem also exists.

Also, just want to note, that the profiles for the Beta, Dev and Nightly versions that I use, are all clean.

Comment 9

[Vlad Bacia-Mociran [:VladB]]

Hi guys,

Tested this on latest release (43.0.2) and does not reproduce, however on latest nightly build (46.0a1 - 20160104030217) when clicking the browse button the Filepicker window does not open. 
I've tried to find the regression range using mozregression tool and found out that the changes made in Bug 1185532 affected this functionality.
I'm updating the issue component for a better visibility.

Bob, can you please look into this issue and provide more information?

Thank you,
Vlad

Comment 10

[Bob Owen (:bobowen)]

(In reply to Vlad Bacia from comment #9)
> Hi guys,
> 
> Tested this on latest release (43.0.2) and does not reproduce, however on
> latest nightly build (46.0a1 - 20160104030217) when clicking the browse
> button the Filepicker window does not open. 
> I've tried to find the regression range using mozregression tool and found
> out that the changes made in Bug 1185532 affected this functionality.
> I'm updating the issue component for a better visibility.
> 
> Bob, can you please look into this issue and provide more information?
> 
> Thank you,
> Vlad

I think you must be running the 64-bit version of Nightly, so this this sounds like a different bug to the original one.

Please would you try testing again with environment variable MOZ_DISABLE_NPAPI_SANDBOX=1 set before starting Nightly.

If that fixes it please file a new bug blocking bug 1185532.

Comment 11

[Vlad Bacia-Mociran [:VladB]]

I have tested on the x86 browser version and also on x64 browser version with variable "MOZ_DISABLE_NPAPI_SANDBOX=1" set, and indeed the issue cannot be reproduced.

Considering this, I have logged a new issue - 1236911, as requested.

Thank you,
Vlad

Comment 12

[Bob Owen (:bobowen)]

Thanks Vlad, I'll look into bug 1236911.

Just resetting this back to the previous states as it appears we still can't reproduce.

Kostas - are you still able to reproduce this?

Comment 13

[Kostas]

I tested it quite a few times (43.0.3 x86, fresh profile) and it didn't occur. So, I'm closing it.
Thanks for the replies

Comment 14

[Firefox Bug Husbandry Bot]

Moving from Core::Untriaged to Core::General https://bugzilla.mozilla.org/show_bug.cgi?id=1407598