1120307 - Several devices cannot be found via ABD

Status: RESOLVED FIXED

(Firefox OS Graveyard :: Infrastructure, defect)

Description

[Viorela Ioia [:viorela]]

Please check that both devices are powered on, connected via USB, and can be seen by ADB. 
http://jenkins1.qa.scl3.mozilla.com/view/Tools/job/show.version/152/console
http://jenkins1.qa.scl3.mozilla.com/view/Tools/job/show.version/151/console

Comment 1

[Viorela Ioia [:viorela]]

(In reply to Viorela Ioia [:viorela] from comment #0)
> Please check that both devices are powered on, connected via USB, and can be
> seen by ADB. 
> http://jenkins1.qa.scl3.mozilla.com/view/Tools/job/show.version/152/console
> http://jenkins1.qa.scl3.mozilla.com/view/Tools/job/show.version/151/console

Same for b2g-07.1 and b2g-21.1

Comment 2

[Florin Strugariu [:Bebe]]

I ssh in to  b2g-15.1 and I can't find any device

Looks like the device is off

Comment 3

[Viorela Ioia [:viorela]]

List of devices that caanot be found via ADB: 
b2g-28.2
b2g-15.1
b2g-07.1
b2g-21.1 
b2g-23.2 
b2g-28.1 
b2g-20.1 

All the above devices are offline.

Comment 4

[Florin Strugariu [:Bebe]]

As Tony is in PTO can someone from US help us with the devices?

Comment 5

[Geo Mealer [:geo] -- This account is inactive after 2015-07-07]

On it.

Comment 6

[Geo Mealer [:geo] -- This account is inactive after 2015-07-07]

OK, the following devices were off, frozen, or adb-disabled. I brought them up, verified boot, logged into their host machines, and verified ADB visibility. I also brought offline nodes back online in jenkins.

7.1
15.1
16.2
18.1
18.2
19.1
19.2
20.1
21.1
23.2
24.1
24.2
27.2
28.1
28.2

I'd love to know what kind of scenario could bring down what looks like almost half our device lab. :/ The majority of the devices were viable, but turned off and charging (i.e. hitting power button showed 100% battery white icon).

15.1 was a little special in that when it rebooted, there were no gaia apps showing. I was able to load settings via the search interface and enable ADB, so I'm hoping that means the next gaia reset will fix it.

Dave, any comment here?

Comment 7

[Dave Hunt [:davehunt] [he/him] ⌚BST]

(In reply to Geo Mealer [:geo] from comment #6)
> I'd love to know what kind of scenario could bring down what looks like
> almost half our device lab. :/ The majority of the devices were viable, but
> turned off and charging (i.e. hitting power button showed 100% battery white
> icon).

It is unusual for so many to fail in a short time, but I don't know what might have caused this.

> 15.1 was a little special in that when it rebooted, there were no gaia apps
> showing. I was able to load settings via the search interface and enable
> ADB, so I'm hoping that means the next gaia reset will fix it.

Sounds like a failed cleanup or flash. The next flash should fix it.