1120453 - [10.10] Firefox crash in libsystem_platform.dylib@0x4caf

Status: RESOLVED WORKSFORME

(Core :: Audio/Video, defect, P2)

Description

[Marcia Knous [:marcia]]

This bug was filed from the Socorro interface and is 
report bp-d076b0e1-4cd8-467c-989f-358ac2150105.
=============================================================

Seen while looking at crash stats for 36 (showed up in the top changers list). Fairly low volume crash that seems to have many URLs that are youtube or video related. Some of the URLs had embedded video as well.

There have been small volume spikes at times - 2014122921 build had a fair number of crashes.

All the bugs are happening on 10.10. Link to all crashes: https://crash-stats.mozilla.com/report/list?productFirefox&signature=libsystem_platform.dylib@0x4caf




7 	XUL 	mozilla::AppleVTDecoder::InitializeSession() 	dom/media/fmp4/apple/AppleVTDecoder.cpp
8 	XUL 	mozilla::MP4Reader::ReadMetadata(mozilla::MediaInfo*, nsDataHashtable<nsCStringHashKey, nsCString>**) 	dom/media/fmp4/MP4Reader.cpp
9 	XUL 	mozilla::TrackBuffer::InitializeDecoder(mozilla::SourceBufferDecoder*) 	dom/media/mediasource/TrackBuffer.cpp
10 	XUL 	nsRunnableMethodImpl<void (mozilla::TrackBuffer::*)(mozilla::SourceBufferDecoder*), mozilla::SourceBufferDecoder*, true>::Run() 	obj-firefox/x86_64/dist/include/nsThreadUtils.h
11 	XUL 	mozilla::MediaTaskQueue::Runner::Run() 	dom/media/MediaTaskQueue.cpp
12 	XUL 	nsThreadPool::Run() 	xpcom/threads/nsThreadPool.cpp
13 	XUL 	_ZThn8_N12nsThreadPool3RunEv 	obj-firefox/x86_64/xpcom/threads/Unified_cpp_xpcom_threads0.cpp
14 	XUL 	nsThread::ProcessNextEvent(bool, bool*) 	xpcom/threads/nsThread.cpp
15 	XUL 	NS_ProcessNextEvent(nsIThread*, bool) 	xpcom/glue/nsThreadUtils.cpp
16 	XUL 	mozilla::ipc::MessagePumpForNonMainThreads::Run(base::MessagePump::Delegate*) 	ipc/glue/MessagePump.cpp
17 	XUL 	MessageLoop::Run() 	ipc/chromium/src/base/message_loop.cc
18 	XUL 	nsThread::ThreadFunc(void*) 	xpcom/threads/nsThread.cpp
19 	libnss3.dylib 	_pt_root

Comment 1

[Marcia Knous [:marcia]]

Some URLs:

Total Count 	URL
3 	https://www.youtube.com/watch?v=KWZGAExj-es
2 	https://www.youtube.com/watch?v=gyXy0m-4bvE
2 	https://www.youtube.com/watch?v=j7_lSP8Vc3o
1 	http://8wired.jp/blog/1121
1 	http://headwaythemes.com/
1 	https://www.youtube.com/watch?v=q_gfD3nvh-8
1 	https://www.youtube.com/watch?v=YHBfrbvM8ko
1 	https://www.youtube.com/watch?v=BDLV-IMCKZQ
1 	https://vimeo.com/116169121
1 	http://vimeo.com/50294526

Comment 2

[Vincent]

Hi,


I can confirm this bug, even in 35.0.1, 36, and aurora.
I'm running OSX 10.10.1, and crash happen everytime i'm browsing on youtube or any other website that use flash+videos, even using HTML5.

Flash version is 16.0.0.296 (latest).

Here are the latest reports i've made today :

bp-56569d8f-995c-448c-ba22-52dd42150129
bp-454dd954-858b-4a46-81ff-0e12e2150129
bp-4d7c202c-17b6-42c0-975d-8d6402150129
bp-8c2b49e7-f2b4-48c2-989b-67b982150129


Regards,

Comment 3

[Panos Astithas (he/him) [:past] (please ni?)]

Nightly is now unusable for me since yesterday due to this bug. One of the 13 app tabs I have open is probably causing this, but I haven't figured out which one yet. My latest crash reports:

bp-4cacf7d7-4187-463c-9593-11ebd2150224
bp-dfd5bc5c-2ac6-4d55-9317-de0d12150224
bp-eae6ce43-18a4-46cb-a6e9-fcab92150224
bp-3287e3de-1a6b-4214-859d-45b582150223
804C8138-3236-45AE-8A3F-6E08DC1DF933
bp-b2e839fa-2772-438f-9e94-55bb62150223

Comment 4

[Panos Astithas (he/him) [:past] (please ni?)]

Found it, it was tweetdeck.twitter.com. After closing it, nightly keeps running for more than a few seconds.

Comment 5

[Jean-Yves Avenard [:jya]]

Any chances you could identify which video caused the crash ?

And by running for more than a few seconds, do you mean that it still crash somewhere?
Any chance you could provide some logging running a debug version with NSPR_LOG_MODULES=MediaDecoder:5,MediaSource:5,MediaPromise:5,AppleMedia:5,MP4Demuxer:5

Comment 6

[Panos Astithas (he/him) [:past] (please ni?)]

I found another page where the video reliably crashes the content process (w/ flash disabled or not):

http://techcrunch.com/2014/12/03/truecaller-brings-smarter-features-to-its-phonebook-app-as-it-passes-100m-registered-users/

In general I have been able to use the browser reasonably well so far, and since I have switched to click-to-play flash, I only get crashes when I play particular videos, like the one above.

Comment 7

[Jean-Yves Avenard [:jya]]

And which video are you clicking on that caused the crash?

is that a flash video?

Comment 8

[Panos Astithas (he/him) [:past] (please ni?)]

Attachment: child-crash.log

This is a log of the crash from a debug build. The youtube video on that page is served with the HTML5 player for me.

Comment 9

[Panos Astithas (he/him) [:past] (please ni?)]

Upgrading from OS X 10.10.1 to 10.10.2 as suggested by Jean-Yves has stopped the crashes for me.

Comment 10

[Jean-Yves Avenard [:jya]]

Lodged at Apple's bugreporter as bug 19935496

Comment 11

[Jean-Yves Avenard [:jya]]

Missed past update... Looks like Apple knows about it seeing that they fixed it in 10.10.2.
they'll likely get back to me with "engineering knows about it. close"

Comment 12

[Marcia Knous [:marcia]]

Interestingly enough, there are still some crashes in crash stats using 10.10.2 - but this crash is still relatively small volume. Last crash was build id 2015030502.

Comment 13

[Jean-Yves Avenard [:jya]]

Not updated in 6 months and with 10.11 I assume this is fixed