1121921 - discovery.com video shows black square only on Firefox OS and Firefox for Android

Status: RESOLVED FIXED

(Web Compatibility :: Site Reports, defect)

Description

[Hallvord R. M. Steen [:hallvors]]

Site: http://www.discovery.com/tv-shows/dual-survival/videos/epic-new-season/
video shows black square only

:: Steps To Reproduce

Trying to play the video only shows a black screen both on Firefox OS and Firefox Android. On Android I can hear the sound..

Site uses Brightcove

:: Expected Result

video

:: Actual Result

no video or sound only

:: Additional Information

Software Version: 2.2
Reporter's User Agent: Mozilla/5.0 (Mobile; rv:26.0) Gecko/26.0 Firefox/26.0

Comment 1

[Karl Dubost💡 :karlcow]

This seems to be fixed.

Comment 2

[Jon]

This is happening again for me at discovery.com (although it is a white box this time, with sound in Windows 10).  Example video: http://www.discovery.com/tv-shows/mythbusters/videos/gun-vs-ax-minimyth/

This happens in Firefox 49.0.2 and I also tested it in safe mode on Firefox developer edition 51.0a2 with the same results.

Comment 3

[Karl Dubost💡 :karlcow]

For http://www.discovery.com/tv-shows/mythbusters/videos/gun-vs-ax-minimyth/

On a clean profile, I currently have on Firefox Nightly 52.0a1 (2016-10-25) (64-bit) on MacOSX

     No video with the message "Gun vs Ax MiniMyth is currently unavailable."

On Safari Version 10.0 (12602.1.50.0.10), the video plays


The markup on Firefox starts with two huge JSON files
=============
<div class="cfct-module fusion-video-player">
    <script type="application/ld+json">
    {
        "@context": "http://schema.org",
        "@type": "MediaObject",
        "name": "Gun vs Ax MiniMyth",
        "description": "During a zombie apocalypse, is it better to have a gun or an ax?  With guns (re)loaded, Adam and Jamie test the best method to kill a group of zombies and survive ... maybe!",
        "thumbnailUrl": "http://r.ddmcdn.com/s_f/o_1/cx_0/cy_0/cw_1919/ch_1079/w_720/DSC/uploads/2016/02/149218.079.01.197_20160112_1532151.jpg",
        "duration": "298.532",
        "contentURL": "http://www.discovery.com/tv-shows/mythbusters/videos/gun-vs-ax-minimyth/",
        "uploadDate": "2016-01-13T09:45:53",
        "embedURL": "http://www.discovery.com/embed?page=211210",
        "expires": ""
    }
    </script>
    <script>
    var initialVideoData = {
        "post_id": 211210,
        "page_title": "Gun vs Ax MiniMyth | Discovery",
        "video_title": "Gun vs Ax MiniMyth",
        "video_description": "",
        "defaultStillUrl": "\/img\/player\/default.jpg",
        "isNeedAdsVideo": true,
        "isNeedCompanion": true,
        "video_player_id": "3688727558001",

[… cut …]

            "src": "http:\/\/discidevflash-f.akamaihd.net\/i\/digmed\/usnets\/2016\/01-13\/149218.079.01.197_20160113_002237-,400k,110k,200k,600k,800k,1500k,3500k,5000k,.mp4.csmil\/master.m3u8",
            "_src": "http:\/\/discidevflash-f.akamaihd.net\/i\/digmed\/usnets\/2016\/01-13\/149218.079.01.197_20160113_002237-,400k,110k,200k,600k,800k,1500k,3500k,5000k,.mp4.csmil\/master.m3u8",


[… cut …]

</script>

[… cut …]

                        <div class="video-player">
                            <div data-embed="default" data-player="ab2c6619-9409-447a-b5f3-c0177302e1e4" data-account="103207" class="video-js vjs-mouse vjs-paused bc-player-ab2c6619-9409-447a-b5f3-c0177302e1e4_default vjs-controls-disabled vjs-plugins-ready vjs-fw-html5 vjs-error vjs-user-inactive" id="fusion-video-player-1" style="width: 100%; height: 100%;">
                                <video id="fusion-video-player-1_html5_api" class="vjs-tech" data-account="103207" data-player="3688727558001" data-embed="default"></video>
                                <script src="//players.brightcove.net/1719543778001/vttjs/dist/vtt.min.js">

=============

So BrightCove + m3u8 which is potentially a duplicate of Bug 941351 for our lack of support of M3U8.

Comment 4

[Adam Stevenson [:adamopenweb]]

The video plays with flash enabled in Firefox 51 OSX. In Chrome if we disable flash, we get the same error as Firefox.