1121951 - Firefox OS Loop client asks a different feedback question to desktop

Status: RESOLVED FIXED

(Firefox OS Graveyard :: Gaia::Loop, defect)

Description

[Mark Banner (:standard8)]

I've just done some testing on the Firefox OS loop client. When asking for feedback, it is asking a different question to the desktop:

"How do you feel about Firefox Hello?"

whereas the desktop and standalone clients ask:

"How was your conversation?"

This is going to mean that we're getting two different types of feedback, which I'm not sure we are currently expecting.

I believe we can distinguish between FxOS and non-FxOS in input.mo.org for metrics purposes, so if we don't want to make them the same that's fine, but we need to be at least aware that the values going into the same location are coming from different questions and options.

Hence filing this in general for now, until we decide what should be done here.

Comment 1

[Mónica UX/UI]

Hey Mark!

Ok, we have reviewed the string and we will change it for "How did it go?". 

We find it more neutral but aligned with desktop. 
We have already talked with Romain about this.

Comment 2

[Maria Angeles Oteo (:oteo)]

Mónica, which string should be used for Spanish?

Comment 3

[jmunuera]

"¿Cómo te ha ido?" should work.

Comment 4

[Mónica UX/UI]

Yep!
¿Cómo te ha ido? It's ok :)

Comment 5

[Maria Angeles Oteo (:oteo)]

Hi Sebastian, sorry for bothering you, although the string freeze for this 1.1.1 Firefox Hello Mobile version was last week, in order to align the strings in Desktop and Mobile versions, Product team is interested in changing this string:
feeling = How do you feel about {{serviceName}}? by feeling = How was your conversation?

Could you be so kind of providing this new string in German?. Of course we will prepare the PR including the corresponding new string in English, Spanish and German. Thanks a lot!

Comment 6

[Sebastian Hengst [:aryx] (needinfo me if it's about an intermittent or backout)]

Attachment: pull request for German

Comment 7

[Cristian Rodriguez (:crdlc)]

Attachment: Github pull request

Comment 8

[Cristian Rodriguez (:crdlc)]

Comment on attachment 8555524 [details] [review]
pull request for German

Thanks for your help, I took your change to make only a one pr. Thanks again for you good job

Comment 9

[José Antonio Olivera Ortega [:jaoo]]

Comment on attachment 8555882 [details] [review]
Github pull request

LGTM. r=me

Thank you all guys!

Comment 10

[Cristian Rodriguez (:crdlc)]

in master:

https://github.com/mozilla-b2g/firefoxos-loop-client/commit/818a7624dccf768ebbc93d9150e735dec8d4882f

Comment 11

[Cristian Rodriguez (:crdlc)]

in 1.1.1:

https://github.com/mozilla-b2g/firefoxos-loop-client/commit/818a7624dccf768ebbc93d9150e735dec8d4882f