1122087 - Unable to update mozillian profile across mozilla websites

Status: UNCONFIRMED

(Websites :: Other, defect, P3)

Description

[Mayur Patil]

Attachment: Buginwebsite.jpg

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0
Build ID: 20150108202552

Steps to reproduce:

Due to change in Mozilla policy, I got status of my vouched profile to unvouched. So I made request by sending my contribution and got my profile vouched. After I got my profile vouched, I checked my profile at reps.mozilla.org. 


Actual results:

On reps.mozilla.org, I am getting "Anonymous Mozillian" message despite of persona login and vouched profile.


Expected results:

Name of user should be there indicating as authenticated mozillian.

Comment 1

[Henrik Mitsch [:hmitsch]]

Hi Mayur,

can you please list the Reps profile URL and the Mozillians profile URL(s) you refer to?

Best regards,
Henrik

Comment 2

[ALEX]

Component: Miscellaneous → Other
Flags: needinfo?([e-mail])
Product: mozilla.org → Websites

Comment 3

[Wayne Mery (:wsmwk)]

mozillians site was retired, no?

Comment 4

[Fiorella Antunez]

The mozillians site I think has not been removed yet

Comment 6

[essiesherman]

When encountering difficulties in updating Mozillian profiles like i was facing issue at https://civilidcheck.com/, it's essential to consider the following possible causes and troubleshooting steps:

Technical Glitches: Sometimes, the inability to update profiles may be caused by temporary technical issues on Mozilla's servers or within the profile management system. In such cases, waiting for some time and trying again later may resolve the issue.

Browser Compatibility: Compatibility issues between the browser being used and Mozilla's website can sometimes hinder the profile update process. Trying a different browser or ensuring that the current browser is up-to-date might help.

Cache and Cookies: Cached data or cookies stored in the browser may interfere with the profile update process. Clearing the browser's cache and cookies can often resolve such issues.