Closed Bug 1122295 Opened 11 years ago Closed 11 years ago

Upgrade from 34.x to 35.0 resets the default search provider to Yahoo

Categories

(Firefox :: Search, defect)

35 Branch
x86_64
Windows 7
defect
Not set
normal

Tracking

()

RESOLVED DUPLICATE of bug 1121252

People

(Reporter: kkm, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0 Build ID: 20150108202552 Steps to reproduce: - Previously upgraded to the version 34, that changed the default search provider to Yahoo (that was documented). - Changed the default search provider back to Google. - Today accepted an automatic software upgrade notification and upgraded to version 35.0. Actual results: Upon restart, the default search provider changed to Yahoo. Expected results: Firefox keeps the user's default search engine preference.
Component: Untriaged → Search
Please see bug 1121252 comment 5: (In reply to :Gavin Sharp [email: gavin@gavinsharp.com] from bug 1121252 comment #5) > Sean: it would be useful if you could confirm that you were running 34.0, > and not 34.0.5, before you upgraded to Firefox 35. > > Assuming so, then it's possible you encountered an edge case in our testing > of the default switch. > > Firefox 34 was only offered to a small percentage of our users between Dec > 1st and Dec 8th (by throttling the update rate). To have received this > update, you would have needed to either be in the lucky ~2% who happened to > get the update offer, or you would have needed to manually check for updates > (using the about dialog), which isn't affected by throttling. Given how on > top of our updates you are, I'm guessing you probably manually checked for > updates in this time period :) > > Firefox 34.0 did not have a change in the default search engine > (Google->Yahoo), only 34.0.5 did. However, using the 34.0 "whatsnew" page, > which opens after an update, we experimented with a few different ways to > introduce the upcoming new default, and made it possible for users to get a > "sneak peak" of the new default (Yahoo), by switching their active search > engine automatically (or after a prompt). If you encountered one of these, > then you would have seen a switch to Yahoo in the search bar, but this would > have been recorded as a "switch to a non-default engine". If you then went > and switched back to Google yourself, that was therefore recorded as "switch > to the default engine". Given that, during subsequent upgrade to 35 (which > contained the same default change as 34.0.5), would have seen that you were > using the old default (Google), and thus switched you to the new default > (Yahoo). > > The takeaway is this: it was possible, under these specific set of > conditions, for you to get an "automated" switch to Yahoo twice - once on > update to 34.0, and then again on update to 35.0, *if* you switched from > Yahoo->Google after the first "automated switch", while still running 34.0. > This can only have happened once (it won't be possible for it to happen > again), and only if you were one of the "lucky few" to get 34.0 instead of > going directly from 33.X->34.0.5 (most of our users). > > I'm going to close this out since this was a one-time fluke, not something > we can go back in time and fix, but hopefully that explanation helps.
Status: UNCONFIRMED → RESOLVED
Closed: 11 years ago
Resolution: --- → DUPLICATE
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