1123205 - [Flame]The screen will turn completely white , both power and home key become invalid.

Status: RESOLVED DUPLICATE of bug 1122119

(Firefox OS Graveyard :: Gaia::System, defect)

Description

[Sue]

Attachment: logcat_1433.txt

[1.Description]:
[Flame v2.2][Calendar]
After changing the view among "Day", "Week", "Month" repeatedly, screen will turn white completely, and both power key and home key  can't work. User has to reinsert the battery and then restart device.
Found time:14:33
See attachment:logcat_1433.txt and video.mp4

[2.Testing Steps]: 
1. Launch Calendar.
2. Log in an account and then delete it.
3. While the calendar app is syncing, change the view among "Day", "Week", "Month" repeatedly.

[3.Expected Result]: 
3. The view should switch normally everytime.

[4.Actual Result]: 
3. The screen turn completely white, power and home key are invalid.

[5.Reproduction build]: 
Flame 2.2 build:
Gaia-Rev        f5b3d1b6cfa3e702033f613915ae637cb735cbfb
Gecko-Rev       https://hg.mozilla.org/releases/mozilla-b2g37_v2_2/rev/8067c111ddff
Build-ID        20150118002501
Version         37.0a2
Device-Name     flame
FW-Release      4.4.2
FW-Incremental  eng.cltbld.20150118.035516
FW-Date         Sun Jan 18 03:55:27 EST 2015
Bootloader      L1TC000118D0

[6.Reproduction Frequency]: 
Once,1/30

[7.TCID]: 
Free Test

[8.Note]:
Sometimes, the screen will also turn white when we do some operations in other apps. But there is no fixed steps to reproduce this issue.

Comment 1

[Sue]

Attachment: video.MP4

Comment 2

[Eric Chang [:ericcc] [:echang]]

Hi Sue,
I notice that there are lots of white screen cases with different STR, are thy happening on V2.2 right? Not V2.1, roughly which build does it happen a lot? Thanks.

Comment 3

[Sue]

Hi Eric,
Yes, they are happening on Flame v2.2, I did not see it on Flame 2.1

Comment 4

[Eric Chang [:ericcc] [:echang]]

Thanks, Could you help to find out what is the most easy way to reproduce this?

Comment 5

[Sue]

(In reply to Eric Chang [:ericcc] [:echang] from comment #4)
> Thanks, Could you help to find out what is the most easy way to reproduce this?

I guess this issue is related to performance, because we could not see this bug on user build.

Comment 6

[William Hsu [:whsu]]

Please make sure modem or fsg files are correct when you flash Flame devices.

Comment 7

[Eric Chang [:ericcc] [:echang]]

Set 2.2? for Crash, regression

Comment 8

[Hermes Cheng (inactive after July 27, 2015)]

I also had this problem when performing v2.2 Gaiatest non-smoketests today. It occurred twice when testing two different features: browser and camera. However, I can pass these cases manually. So, I cannot get the reason now..... will keep finding it if I can.

The failed cases:
** test_browser_share_link.py TestBrowserShareToMessages.test_browser_share_to_messages
** test_camera_delete_captured_video.py TestPreviewDelete.test_capture_and_delete_video

Comment 9

[Hermes Cheng (inactive after July 27, 2015)]

This bug results in daily v2.2 Gaiatest test automation failed. So, update the severity to critical...

Comment 10

[Johan Lorenzo [:jlorenzo]]

Same symptoms as bug 1122119. Let's track the resolution there. Please reopen if the issue is still here after bug 1122119 gets fixed.

Comment 11

[Paladin]

According to comment 80 in Bug 1122119, this issue had been verified pass. Clear the keywords verifyme.

https://bugzilla.mozilla.org/show_bug.cgi?id=1122119#c80