Adding Conditional custom fields working fine with Firefox browser but its not supporting on IE and chrome

RESOLVED WORKSFORME

Status

()

Bugzilla
Creating/Changing Bugs
P1
normal
RESOLVED WORKSFORME
3 years ago
3 years ago

People

(Reporter: santhosh, Unassigned)

Tracking

Details

Attachments

(1 attachment)

(Reporter)

Description

3 years ago
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/39.0.2171.95 Safari/537.36

Steps to reproduce:

step1 : create custom field 'fix'.
step2 : add condition when bug status ='resolved' then enable created custom 'fix'    field.


Actual results:

Its working fine with Firefox browser but its not supporting on IE 8 and chrome Version 39.0.2171.95.


Expected results:

It should work with IE and Chrome browser

Comment 1

3 years ago
Hi santhosh, 
unfortunately this report is not very useful because it does not describe the problem well. If you have time and can still reproduce the problem, please read https://developer.mozilla.org/en-US/docs/Mozilla/QA/Bug_writing_guidelines and add a more useful description to this report. 
"not supporting" is not a proper error description. Also, provide the exact Bugzilla version.
Flags: needinfo?(msksanthu)

Comment 2

3 years ago
(In reply to Andre Klapper from comment #1)
> this report is not very useful because it does not describe the problem well.

I don't see which information is missing. It has all it needs to reproduce the issue (if the issue exists). Maybe we could add:

step3 : edit a bug and change its status to 'resolved'. The custom field 'fix' doesn't appear.
Assignee: query-and-buglist → create-and-change
Component: Query/Bug List → Creating/Changing Bugs
Flags: needinfo?(msksanthu)

Comment 3

3 years ago
"The custom field 'fix' does not appear." is indeed a proper description, while "not supporting" can mean anything (some error message? some weird behavior?). Thanks for clarifying.
(Reporter)

Comment 4

3 years ago
Created attachment 8552231 [details]
bugzilla error.jpg

Hi Andre & Frederic,

Please check the below details information on bug.

I had created custom field called 'fix available' . This custom field 'fix available' should display on condition .The condition is 

When bug status = 'resolved' then the custom field 'fix available' should be displayed.

Actual results:

Its working with Firefox browser but not working on IE and chrome.


Expected results:

It should work with IE and Chrome browser.

Please find the attached screen shot.

Thanks,
Santhosh
(Reporter)

Updated

3 years ago
Severity: normal → blocker
Priority: -- → P1
Severity: blocker → normal
Duplicate of this bug: 1124089
santhosh,

what version of bugzilla are you using?

are there any javascript errors in IE and chrome?
Flags: needinfo?(msksanthu)
(Reporter)

Comment 7

3 years ago
Hi Byron,

We are using Bugzilla 4.0.4 and no java script error's.
Flags: needinfo?(msksanthu)
Version: 4.0 → 4.0.4

Comment 8

3 years ago
I tested with Chromium 39.0.2171.95 on both Bugzilla 5.1 and 4.0.15 and I cannot reproduce your issue. Maybe you have some customizations which break stuff.

Anyway, Bugzilla 4.0 is restricted to security fixes only. You should upgrade to 5.0rc1 or 4.4.7 and try to reproduce your issue.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 3 years ago
Resolution: --- → WORKSFORME
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