Closed Bug 1125463 Opened 11 years ago Closed 11 years ago

Instantbird periodically loses connection to Google XMPP servers and can never reconnect

Categories

(Instantbird Graveyard :: Other, defect)

x86
Windows 8.1
defect
Not set
major

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 1123801

People

(Reporter: kael, Unassigned)

Details

Every day or so, Instantbird loses its connection go google's XMPP servers, at which point it can never reconnect again. It will try repeatedly, for hours and hours, and never succeed. If I kill the process and restart it a few moments later, it works again. The debug log is not particularly informative: (13750 messages omitted) [1/23/2015 17:56:23] LOG (@ prpl-gtalk resource:///modules/socket.jsm:145) Connecting to: talk.google.com:443 [1/23/2015 17:56:23] DEBUG (@ prpl-gtalk resource:///modules/socket.jsm:524) onTransportStatus(STATUS_RESOLVING) [1/23/2015 17:56:23] DEBUG (@ prpl-gtalk resource:///modules/socket.jsm:524) onTransportStatus(STATUS_RESOLVED) [1/23/2015 17:56:23] DEBUG (@ prpl-gtalk resource:///modules/socket.jsm:524) onTransportStatus(STATUS_CONNECTING_TO) [1/23/2015 17:56:24] DEBUG (@ prpl-gtalk resource:///modules/socket.jsm:524) onTransportStatus(STATUS_CONNECTED_TO) [1/23/2015 17:56:24] LOG (@ prpl-gtalk resource:///modules/socket.jsm:249) Sending: <?xml version="1.0"?><stream:stream to="gmail.com" xmlns="jabber:client" xmlns:stream="http://etherx.jabber.org/streams" version="1.0"> [1/23/2015 17:56:24] DEBUG (@ prpl-gtalk resource:///modules/socket.jsm:524) onTransportStatus(STATUS_SENDING_TO) [1/23/2015 17:56:44] DEBUG (@ prpl-gtalk resource:///modules/socket.jsm:447) onStartRequest [1/23/2015 17:56:44] DEBUG (@ prpl-gtalk resource:///modules/socket.jsm:456) onStopRequest (0) [1/23/2015 17:56:44] LOG (@ prpl-gtalk resource:///modules/socket.jsm:182) Disconnect [1/23/2015 17:56:49] LOG (@ prpl-gtalk resource:///modules/socket.jsm:145) Connecting to: talk.google.com:443 [1/23/2015 17:56:49] DEBUG (@ prpl-gtalk resource:///modules/socket.jsm:524) onTransportStatus(STATUS_RESOLVING) [1/23/2015 17:56:49] DEBUG (@ prpl-gtalk resource:///modules/socket.jsm:524) onTransportStatus(STATUS_RESOLVED) [1/23/2015 17:56:49] DEBUG (@ prpl-gtalk resource:///modules/socket.jsm:524) onTransportStatus(STATUS_CONNECTING_TO) [1/23/2015 17:56:49] DEBUG (@ prpl-gtalk resource:///modules/socket.jsm:524) onTransportStatus(STATUS_CONNECTED_TO) [1/23/2015 17:56:49] LOG (@ prpl-gtalk resource:///modules/socket.jsm:249) Sending: <?xml version="1.0"?><stream:stream to="gmail.com" xmlns="jabber:client" xmlns:stream="http://etherx.jabber.org/streams" version="1.0"> [1/23/2015 17:56:49] DEBUG (@ prpl-gtalk resource:///modules/socket.jsm:524) onTransportStatus(STATUS_SENDING_TO) [1/23/2015 17:56:51] DEBUG (@ prpl-gtalk resource:///modules/socket.jsm:524) onTransportStatus(STATUS_RECEIVING_FROM) [1/23/2015 17:56:51] DEBUG (@ prpl-gtalk resource:///modules/socket.jsm:447) onStartRequest This has been happening for a few weeks now, if not months. It happens with both of my accounts (a really old gmail account, and a relatively new google apps account with the hangouts version of xmpp.)
This problem is already tracked in bug 1123801. In nightly builds it's possible to set a preference in about:config to disable SSL sessions and workaround the problem; I don't think that preference existed yet in Instantbird 1.5.
Status: NEW → RESOLVED
Closed: 11 years ago
Resolution: --- → DUPLICATE
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