1130119 - All app purchases are failing with TRANS_NOT_FOUND except pricetier15

Status: VERIFIED FIXED

(Marketplace Graveyard :: Payments/Refunds, defect, P1)

Description

[eder]

Attachment: pricetier15-http.log

Connectivity: wifi 
SIM used: telcel SIM (55650-62732)
device: Gaia/2.0
test app used:Test app (bangoandboku) (onlyboku) on iStage


steps to reproduce: purchase success

0. User is logged in
1. Search for paid app on bangoandboku or onlyboku "Pricetier15" 
2. Start the purchase flow
3. Enter PIN
4. Enter the phone number
5. Enter the code received  "SMS" 
6. confirm the purchase


steps to reproduce: purchase not successful 

0. User is logged in
1. Search for any paid app on bangoandboku or onlyboku examples:pricetier20 , pricetier30, pricetier3
2. Start the purchase flow
3. Enter PIN
4. display the error message " An unexpected error occurred _ TRANS_NOT_FOUND "


Expected behavior:


Is possible to purchase all the apps on the "onlyboku" and "bangoandboku"



Actual behavior:


After showing 'retrieving transaction' for a while, the purchase fails with "Error- an unexpected error occurred TRANS_NOT_FOUND" 
but is possible to purchase pricetier15 in both "onlyboku" and "bangoandboku".

Comment 1

[eder]

Attachment: TRANS _NOT_FOUND.png

Comment 2

[vedolin]

Attachment: Inari_CanOnlyBuyTier15.log

Similar issue happens to Inari 1.1, same market: country=Mexico, carrier=Telcel, connectivity=Data.

Refer to log Inari_CanOnlyBuyTier15.log.

Comment 3

[Kumar McMillan [:kumar]]

we need to re-do how we specify prices at the start of a Boku transaction

Comment 4

[Kumar McMillan [:kumar]]

Patches:
https://github.com/mozilla/solitude/pull/317
https://github.com/mozilla/webpay/pull/594

Comment 5

[Kumar McMillan [:kumar]]

By request, I cherry-picked this for tomorrow's release (2015.02.10). The changes are in the tag and on stage now.

Comment 6

[Victor Carciu]

Eder can you please mark this bug as verified if you can confirm that everything is working in Mexico?

Comment 7

[eder]

the pricetiers kepp happening : 60 , 70 , 80 , 90 , 100 , 110 and 120 , with the message " An unexpected error occurred _ TRANS_NOT_FOUND " 

Information: Inari 1.1_2G_DATA_Telcel_"onlyboku"

Comment 8

[Andy McKay]

None of those are valid price tiers. Please see the list of valid price tiers here:

https://metaplace.paas.allizom.org/tiers/?server=stage&provider=boku&region=

We are working making the "TRANS_NOT_FOUND" message better in bug 1130573.

Comment 9

[krupa raj[:krupa]]

(In reply to eder from comment #7)
> the pricetiers kepp happening : 60 , 70 , 80 , 90 , 100 , 110 and 120 , with
> the message " An unexpected error occurred _ TRANS_NOT_FOUND " 
> 
> Information: Inari 1.1_2G_DATA_Telcel_"onlyboku"

These pricetiers are showing up when they shouldn't which is  https://bugzilla.mozilla.org/show_bug.cgi?id=1065551