Closed Bug 1130885 Opened 5 years ago Closed 5 years ago

change itrequest form from mozilla.org::Server Operations to Infrastructure & Operations :: MOC: Service Requests

Categories

(bugzilla.mozilla.org :: Custom Bug Entry Forms, defect)

x86
Linux
defect
Not set

Tracking

()

RESOLVED FIXED

People

(Reporter: pradcliffe+bugzilla, Assigned: glob)

References

Details

Needs to be updated to MOC: Service requests.

https://bugzilla.mozilla.org/form.itrequest
Summary: bugzilla itrequest form seem to point at server-ops. → bugzilla itrequest form seems to point at server-ops.
Can you change any references in the it request form for mozilla.org :: Server Operations to Infrastructure & Operations :: MOC: Service Requests, please?

Is there a way to check any other forms or items within bugzilla that point to server operations?

Thanks,
P.
Group: infra → mozilla-employee-confidential
Component: MOC: Projects → Administration
Product: Infrastructure & Operations → bugzilla.mozilla.org
QA Contact: lypulong
(In reply to Peter Radcliffe [:pir] from comment #1)
> Is there a way to check any other forms or items within bugzilla that point
> to server operations?

the only other item that may be of interest is the visibility of the colo_site field.  it's currently visible on the 'Server Operations' component, but not on the MOC component.
Assignee: pradcliffe+bugzilla → nobody
Component: Administration → Custom Bug Entry Forms
Summary: bugzilla itrequest form seems to point at server-ops. → change itrequest form from mozilla.org::Server Operations to Infrastructure & Operations :: MOC: Service Requests
Group: mozilla-employee-confidential
Sounds like we can kill the colo_site field as well, then, we don't use it. DCOps has their own field for site visits.

Thanks,
P.
Assignee: nobody → glob
wow, that form's a mess.

i fixed the component, fixed the service-now redirect, along with a few other minor tweaks.

To ssh://gitolite3@git.mozilla.org/webtools/bmo/bugzilla.git
   5423c44..32da0eb  master -> master
Status: NEW → RESOLVED
Closed: 5 years ago
Resolution: --- → FIXED
From that diff:

+  compdesc['MOC: Service Requests'] = 'System administration for the mozilla.org servers. ' +
+                                      'Requests for Server Ops that don\'t fit in any of the ' +
+                                      'other Server Ops components can go here.<br><br>' +
+                                      serviceNowText;
+

That's not the description for MOC: Service Requests. Could we get that updated to "End-User requests for infrastructure support", please? I want to get rid of as many instances of "Server Ops" as possible since it's not an actual team.
Status: RESOLVED → REOPENED
Resolution: FIXED → ---
sure, can do.

however because this has landed on production, can you please file a new bug to track that request?
Status: REOPENED → RESOLVED
Closed: 5 years ago5 years ago
Resolution: --- → FIXED
filed the description change as bug 1131622.
You need to log in before you can comment on or make changes to this bug.