Closed
Bug 1139310
Opened 10 years ago
Closed 7 years ago
[Nexus 5][Dialer]The control button in call out view does not work.
Categories
(Firefox OS Graveyard :: Gaia::Dialer, defect, P1)
Tracking
(tracking-b2g:backlog, b2g-v2.2 affected, b2g-master unaffected)
RESOLVED
WONTFIX
tracking-b2g | backlog |
Tracking | Status | |
---|---|---|
b2g-v2.2 | --- | affected |
b2g-master | --- | unaffected |
People
(Reporter: huayu.li, Unassigned)
Details
(Whiteboard: [2.2-nexus-5-l][flame-l-testing-needed] )
Attachments
(7 files)
[1.Description]:
[Nexus 5][Dialer]The control button on call out page cannot work normally. This issue also exist while headset is plugged in or device is connected with BT headset.
Found at:15:15
See attachments: logcat3.txt.calloutpage.3gp
[2.Testing Steps]: 1.Plug in headset, and you have save some contacts.
2.Launch dialer.
3.Call out a contact number in keyboard view.
4.Receive the call in another device.
5.Tap the control button as mute, keyboard, add call, speaker, pause, endcall.
6.End call and repeat step 3-5 for 1-3 times.
[3.Expected Result]:
5&6.The related function should work correctly.
[4.Actual Result]:
5.Maybe the functions are normal, but sometimes they do not work.
6.These buttons do not work.
[5.Reproduction build]:
N5:
Build ID 20150303002527
Gaia Revision 3d188c414e30acc392253d5389a42352fcfbc183
Gaia Date 2015-03-03 00:53:42
Gecko Revision https://hg.mozilla.org/releases/mozilla-b2g37_v2_2/rev/c89aad487aa5
Gecko Version 37.0
Device Name hammerhead
Firmware(Release) 5.0
Firmware(Incremental) eng.cltbld.20150303.040940
Firmware Date Tue Mar 3 04:09:55 EST 2015
Bootloader HHZ12d
Flame 2.2 build:
Build ID 20150303002527
Gaia Revision 3d188c414e30acc392253d5389a42352fcfbc183
Gaia Date 2015-03-03 00:53:42
Gecko Revision https://hg.mozilla.org/releases/mozilla-b2g37_v2_2/rev/c89aad487aa5
Gecko Version 37.0
Device Name flame
Firmware(Release) 4.4.2
Firmware(Incremental) eng.cltbld.20150303.034757
Firmware Date Tue Mar 3 03:48:06 EST 2015
Bootloader L1TC000118D0
Flame 3.0:
Build ID 20150303010233
Gaia Revision c8ed1085a67490a1ecd7f275e5de9487e1b93b1d
Gaia Date 2015-03-02 20:14:21
Gecko Revision https://hg.mozilla.org/mozilla-central/rev/0b3c520002ad
Gecko Version 39.0a1
Device Name flame
Firmware(Release) 4.4.2
Firmware(Incremental) eng.cltbld.20150303.044015
Firmware Date Tue Mar 3 04:40:27 EST 2015
Bootloader L1TC000118D0
[6.Reproduction Frequency]:
occasionally Recurrence,3/5
[7.TCID]:
2096
[8.Note]:
The issue do not exist on Flame 2.2.
Reporter | ||
Comment 1•10 years ago
|
||
Reporter | ||
Updated•10 years ago
|
status-b2g-v2.2:
--- → affected
status-b2g-master:
--- → unaffected
Comment 2•10 years ago
|
||
[Blocking Requested - why for this release]: Functionality broken on the 2.2/Android L reference device.
blocking-b2g: --- → 2.2?
Comment 4•10 years ago
|
||
Hermes, please clarify if this is issue is on GAIA or not.
We won't block if this is GAIA bug and Nexus5 only.
Updated•10 years ago
|
Whiteboard: [2.2-nexus-5-l]
Comment 5•10 years ago
|
||
I cannot really reproduce this problem. I used other phone to call Nexus 5 several times (more than 10), and got a similar issue. Nexus 5 cannot answer or reject the phone. The answer or reject button do not work, and the background is black like this screenshot.
Flags: needinfo?(hcheng)
Comment 6•10 years ago
|
||
Here is the RIL log. Could you take a look if it is a RIL bug?
Flags: needinfo?(htsai)
Comment 7•10 years ago
|
||
Hi Ben, please help comment 6, thank you.
Flags: needinfo?(htsai) → needinfo?(bhsu)
Comment 8•10 years ago
|
||
Another log, following the original STR more than 5 times to get the same issue.
Comment 9•10 years ago
|
||
Hi, Hsinyi and Hermes
I've traced the logs, and I didn't find any hangUpCall request within the interval of the call being active and disconnected. To judge whether this bug is a RIL bug, I think we need some support from Gaia.
Besides, I suggest using |adb logcat -v threadtime| than solely using |adb logcat|, since we can record more information with the extra parameter.
Flags: needinfo?(bhsu)
Comment 10•10 years ago
|
||
Hi Doug,
Did dialer app actually call telephony API?
Can you tell from the dialer log?
Flags: needinfo?(drs.bugzilla)
Comment 11•10 years ago
|
||
I don't have a Nexus 5 to test with, and it seems that this only repros on it. I asked around and nobody on the Dialer team has a Nexus 5, either.
I tried reproing this on a 2.2 Flame and was unable to.
I'm guessing that the Callscreen is indeed not calling any of the telephony API functions. But the background being solid black shows that there's something else wrong before the Callscreen is even invoked.
Though I have no proof, I'm guessing that this is a RIL or otherwise platform issue. This doesn't happen on any other device, so the only possibility is that the Nexus 5 is exposing some kind of race or other problem that for some reason doesn't appear elsewhere.
Since the only thing I can help with is what I see, my only suggestion is to break here and check why we're getting no contact image:
https://github.com/mozilla-b2g/gaia/blob/master/apps/callscreen/js/handled_call.js#L211
You can needinfo me if there's any other info I can provide.
Flags: needinfo?(drs.bugzilla)
Comment 12•10 years ago
|
||
triage: non-blocking for below reasons:
1. this bug happens only on Nexus5 which isn't the target device to ship
2. already put much efforts to investigate but without finding any evidence that this is relevant to Lollipo
blocking-b2g: 2.2? → ---
Reporter | ||
Comment 13•10 years ago
|
||
Hi all,
In today's testing, while I call out a number, the same issue appeared, the screen is black and all the control button is disabled,but it just appear once, there is no special step, just call out.Upload the log and video.
Nexus5 2.2
Build ID 20150409002503
Gaia Revision ea735c21bfb0d78333213ff0376fce1eac89ead6
Gaia Date 2015-04-07 20:58:15
Gecko Revision https://hg.mozilla.org/releases/mozilla-b2g37_v2_2/rev/0efd5cdbe224
Gecko Version 37.0
Device Name hammerhead
Firmware(Release) 5.0
Firmware(Incremental) eng.cltbld.20150409.040813
Firmware Date Thu Apr 9 04:08:30 EDT 2015
Bootloader HHZ12d
Reporter | ||
Comment 14•10 years ago
|
||
Reporter | ||
Comment 15•10 years ago
|
||
Hi Eric, could you help to check this issue? I test more 20 times, issue appeared once agian.
Flags: needinfo?(echang)
Comment 16•10 years ago
|
||
Need to check in FLAME-L later.
whiteboard: [flame-l-testing-needed]
Flags: needinfo?(echang)
Whiteboard: [2.2-nexus-5-l] → [2.2-nexus-5-l][flame-l-testing-needed]
Comment 17•10 years ago
|
||
[Tracking Requested - why for this release]:
backlog it first. will wait for further test input.
tracking-b2g:
--- → backlog
Comment 18•10 years ago
|
||
Comms triage: P1 if it happens on the Flame under Android L.
Priority: -- → P1
Comment 19•7 years ago
|
||
Firefox OS is not being worked on
Status: NEW → RESOLVED
Closed: 7 years ago
Resolution: --- → WONTFIX
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Description
•