Closed Bug 1140170 Opened 11 years ago Closed 10 years ago

Flash video on weather.com doesn't play

Categories

(Core Graveyard :: Plug-ins, defect)

Product:
Core Graveyard
Component:
Plug-ins
Platform:
x86_64
Windows 7
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED DUPLICATE of bug 1194600

People

(Reporter: jimm, Unassigned)

Details

http://www.weather.com/news/weather/video/more-record-cold-incoming All I see is a black rectangle. I've tested e10s and non-e10s. Might be a bug on their site, not sure.
I sent an email to weather.com about the problems I am having. One is the videos not playing and the other being times and dates not being correct on forecasts and such. It's almost like old data is being retrieved from the cache. In fact, if I clear the cache the times/dates are correct but just for a very short time. This is the response to my email to weather.com. "Thank you for taking the time to report this! Our team is working diligently to get this resolved. We have noted that this discrepancy is only happening in the Firefox browser. If you have another browser available, please utilize it temporarily, as this will be resolved soon. We appreciate your patience!" It does indeed only happen on Fx. Perhaps you need to touch base with the web folks at weather.com to come up with a solution. Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:43.0) Gecko/20100101 Firefox/43.0
Setting Fx's cache to zero MB fixes the problem with the wrong forecast information. Makes sense as Fx has to pull each page right from the site. I tried some prefs that control the cache but none seem to work. Thee is a pref to always get a page from the site. This doesn't work, neither does doing a Ctrl-F5 which is the same sort of thing. As far as the videos go, I usually just get a spinner that spins and spins. However, sometimes after a few minutes the video does play. This is few and far between though. I don't think this is cache related. Weather.com used to work fine. Things must have gone south back in March which is when Jim filed this report.
That link works for me when I run it against my test build for bug 1194600. I suggest that we test it again once that lands.
At the moment I have my cache set to zero. The forecasts have the correct time and the videos are now playing. Wouldn't surprise me if the videos stopped again. Does bug 1194600 do anything with the cache? DO you have a test build for 64 bit Fx43?
Aaron... Found your try server and, well, gave it a try. Videos played right away. I noticed a strange symbol that briefly appeared above the spinner for a second. I've only seen that with your build. This might be the fix I am looking for as far as the videos go. Will you be moving this to inbound then Nightly soon? Still have to sort out why my other problem works with a ZERO cache.
It's awaiting review. Once we see r+ I'll be landing it on all prerelease channels.
Videos have been playing fine. Takes about 5-10 seconds to start playing but that might be the fault of the site. I suppose we can close this.
Status: NEW → RESOLVED
Closed: 10 years ago
Resolution: --- → DUPLICATE
Product: Core → Core Graveyard
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