1141000 - [RTL][Email]The triangle symbol displayed among text "Mozilla Firefox OS would like to:"

Status: RESOLVED WONTFIX

(Tech Evangelism Graveyard :: Preinstalled B2G Apps, defect, P1)

Description

[Sue]

Attachment: triangle.png

[1.Description]:
[RTL][Email]The triangle symbol displayed among text "Mozilla Firefox OS would like to:" which should be displayed at right of text.
See attachment:triangle.png

[2.Testing Steps]: 
1. Set system language as Arabic.
2. Launch E-Mail.
3. Add a gmail account.
4. After inputting password, tap "Sign in" button.
5. Observe the prompt view.

[3.Expected Result]: 
5. The triangle symbol should be right-aligned and displayed at right of text "Mozilla Firefox OS would like to:".

[4.Actual Result]: 
5. The triangle symbol is displayed among text "Mozilla Firefox OS would like to:"

[5.Reproduction build]: 
Flame 2.2 build:
Build ID               20150308002503
Gaia Revision          166491b92278dc9e648f8d49ab02d9ca00d74421
Gaia Date              2015-03-06 18:26:27
Gecko Revision         https://hg.mozilla.org/releases/mozilla-b2g37_v2_2/rev/a48af0b5a6e4
Gecko Version          37.0
Device Name            flame
Firmware(Release)      4.4.2
Firmware(Incremental)  eng.cltbld.20150308.052515
Firmware Date          Sun Mar  8 05:25:25 EDT 2015
Bootloader             L1TC000118D0

Flame 3.0 build:
Build ID               20150308160204
Gaia Revision          fea83511df9ccba64259346bc02ebf2c417a12c2
Gaia Date              2015-03-08 06:36:28
Gecko Revision         https://hg.mozilla.org/mozilla-central/rev/eab4a81e4457
Gecko Version          39.0a1
Device Name            flame
Firmware(Release)      4.4.2
Firmware(Incremental)  eng.cltbld.20150308.192120
Firmware Date          Sun Mar  8 19:21:31 EDT 2015
Bootloader             L1TC000118D0

[6.Reproduction Frequency]: 
Always Recurrence,5/5

[7.TCID]: 
Free Test

Comment 1

[Andrew Sutherland [:asuth] (he/him)]

I can't speak to the expected/actual behaviour, but note that the page in question is controlled by Google.  The name displayed is something we control as part of our OAuth2 registration with Google.  However, it is expected that partners shipping devices will override our OAuth2 registration and use their own in their Gaia builds, and we would expect those registrations to have an appropriately localized name, and that in turn may result in different observed behaviour.

Comment 2

[Delphine Lebédel [:delphine - Use needinfo]]

Expected behavior can be found on Arabic RTL 2.2 specs here: https://mozilla.app.box.com/s/bcm3s5i2v6js5uk0ws3tsywse8bgncgo
Not sure what to make of this bug, as per comment 1? Should we escalate this to google or can we fix this one our side? Or do we just leave as is?
In the meantime as this looks pretty bad from an end-user perspective and will occur in our main mail app, triaging as P1 and nominating so that general triage team can weigh in on severity. thanks

Comment 3

[Andrew Sutherland [:asuth] (he/him)]

At least in the en-US locale, the triangle is a UI affordance bound to "Mozilla Firefox OS" (on the left) that's supposed to serve as a hint that clicking/tapping on "Mozilla Firefox OS" and the triangle will provide more information about the app.  In this case, it's mainly telling the world my MoCo email address.

If we believe that Google's current implementation that results in the triangle ending up on the right side of the string "Mozilla Firefox OS" is incorrect for the Arabic locale, it would be mutually beneficial to file a bug with them so they can fix their page.  (I don't know where or how, unfortunately.)  But there is nothing we can do about this from the email app that I can think of.

Comment 4

[Andrew Sutherland [:asuth] (he/him)]

Er, and to clarify, clicking elsewhere on the string, like on "would like to:" does nothing.  And if using b2g-desktop or any other UI with a mouse, you do get an underline that displays under "Mozilla Firefox OS" when hovering over it.

Comment 5

[Dylan Oliver [:doliver]]

Not blocking as this page is not under our control, will move it over to evangelism as the next best guess.