114206 - caixagirona.es - javascript menus don't work

Status: VERIFIED FIXED

(Tech Evangelism Graveyard :: Spanish, defect, P3)

Description

[Luca Olivetti]

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:0.9.6) Gecko/20011120
BuildID:    2001112012

Javascript menus at that site don't work, so it's impossible to interact with
the site and eventually do online banking.


Reproducible: Always
Steps to Reproduce:
1.go to http://www.caixagirona.es
2.under the heading "Productes i serveis" (products and services) click
"Particulars" (private customers) or "Infants Joves" (children and young people)
(other options are normal links)


Actual Results:  Nothing happens

Expected Results:  A submenu should appear or switch to another page

Since this seem just one more instance of the so common bad browser
detection/propietary DOM support, I wanted to send them some more documentation
on how to fix it. I found something at bug 46635 but unfortunately the proposed
links  http://sites.netscape.net/ekrock/fixit/layer.html and
http://sites.netscape.net/ekrock/standards.html  don't work for me now, so I
sent them nothing.
At least they *do* provide an email contact: [e-mail] and (for
online banking) [e-mail]

Comment 1

[Xan Lopez]

I'm seeing this too with a CVS build from today. Confirming.

Comment 2

[Tristan Nitot]

Confirming on Moz 097.
Setting P2.
OS->All

See typical coding proctice here in the menu frame
http://www.caixagirona.es/ng_0001.htm:

if (document.layers) {
      ;
    } else if (document.all) {
      ;
    }

Comment 3

[Pascal Chevrel:pascalc]

The menu has changed but is still problematical. Most of the items are not
displayed and if you click on the bors@24hores link (to access your stocks), you
are redirected to a denial page (Netscape 6 is not supported).

Comment 4

[Mathieu Pillard [:mat]]

ok Im working on a fix for the left menu. please let me know if there are any
others issues I can work on.

Comment 5

[Pascal Chevrel:pascalc]

Email for customer relationship is :
[e-mail] 

Anybody interested in crafting a Catalan Evangelism letter ? ;-)

Comment 6

[Pascal Chevrel:pascalc]

Customer support contacted.

Comment 7

[Frankie]

http://www.caixagirona.es/Js/index_menu.js still assumes NN == NN4

Comment 8

[Bob Clary [:bc] (inactive)]

tech evang june 2003 reorg

Comment 9

[Luca Olivetti]

The menus there now seems to be working fine with mozilla 1.3 (strange since it
seems they specifically check for netscape 6 setting a net6 variable in the main
page). In the online banking demo they work too (the cascading menus are
misaligned but they're useable).

BTW, where may I find information about the reorg? I may be nitpicking, but I
think it's wrong. It should be either based on language (so this one would be
catalan, missing from the listing) or on country (spain instead of spanish).

Comment 10

[Luca Olivetti]

oops, comment 3 is still valid.

Comment 11

[Matthias Versen [:Matti]]

is this now working ?

Comment 12

[Luca Olivetti]

Yep, the demo seems to be working now.

Comment 13

[Matthias Versen [:Matti]]

Thanks for your response !