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Improve "User-Agent to Device" list in order to find and list in questions the devices names.

RESOLVED FIXED in 2015Q2

Status

support.mozilla.org
BuddyUp
RESOLVED FIXED
3 years ago
3 years ago

People

(Reporter: marcia, Unassigned)

Tracking

unspecified
2015Q2
ARM
Android
Dependency tree / graph

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: p=0 s=bu.2015.6)

Attachments

(3 attachments)

(Reporter)

Description

3 years ago
Created attachment 8578745 [details]
2015-03-17-10-10-19.png

Following the commit for https://github.com/mozilla/buddyup/commit/0ac6c589da9e60fbebd2c9a55cf583fcc71c7e91, I see the following in the UI:

STR:
1. Login to BuddyUp using an existing user name
2. Observe the attached screenshot taken from the Fire E running 2.0

Prior this commit the device model was showing in the UI.
(Reporter)

Comment 1

3 years ago
Created attachment 8578746 [details]
Main page of Buddy Up

Here is what it looks like on the main page.
Before this, I think you were seeing "OneTouch6015X" which is not exactly the "device model" but the representation of that device in the user agent. This is what we stored in this particular question.

You can see the list of user agents we recognise here: https://github.com/mozilla/buddyup/blob/0ac6c589da9e60fbebd2c9a55cf583fcc71c7e91/app/js/utils.js#L25

We can add "OneTouch6015X" to this list.

Can you share what you see when visiting http://whatsmyuseragent.com with that device?
Flags: needinfo?(mozillamarcia.knous)

Updated

3 years ago
Blocks: 1123656
(Reporter)

Comment 3

3 years ago
(In reply to Anthony Ricaud (:rik) from comment #2)
> Before this, I think you were seeing "OneTouch6015X" which is not exactly
> the "device model" but the representation of that device in the user agent.
> This is what we stored in this particular question.
> 
> You can see the list of user agents we recognise here:
> https://github.com/mozilla/buddyup/blob/
> 0ac6c589da9e60fbebd2c9a55cf583fcc71c7e91/app/js/utils.js#L25
> 
> We can add "OneTouch6015X" to this list.
> 
> Can you share what you see when visiting http://whatsmyuseragent.com with
> that device?

Mozilla/5.0 (Mobile; OneTouch6015X; rv:32.0) Gecko/32.0 Firefox/32.0

I will post a picture of the Pixie device shortly, which shows device name, branch and carrier.
Flags: needinfo?(mozillamarcia.knous)
Summary: Version and Operator showing in question posting, but not device → [Fire E] Version and Operator showing in question posting, but not device
(Reporter)

Comment 4

3 years ago
Created attachment 8578796 [details]
Screenshot of Pixie device with latest build
So I think this bug is just about improving our list of mapping useragent -> device name. That's a really easy thing to change. I'll leave this open for a few days in case you see other problems and I can update in a batch.

Also, I should note that currently, when we can't recognise a device from the user agent, we display nothing (which is why OneTouch6015X is not displayed here)
I'll rename this bug to address the real issue.

Also I want add the link from the bug 1123656, comment 4 which seems to be a complete "user-agents to devices" list.
Summary: [Fire E] Version and Operator showing in question posting, but not device → Improve "User-Agent to Device" list in order to find and list in questions the devices names.
(In reply to Alfredos-Panagiotis Damkalis [:fredy] from comment #6)
> I'll rename this bug to address the real issue.
Thanks for the new summary.
 
> Also I want add the link from the bug 1123656, comment 4 which seems to be a
> complete "user-agents to devices" list.
We went with another list that has more user agents and is organised differently.

Kadir: I think we should keep this as a last minute task to do just before release.
For comment 7
Flags: needinfo?(a.topal)

Updated

3 years ago
Depends on: 1149518

Updated

3 years ago
Flags: needinfo?(a.topal)
Whiteboard: p= s=bu.2015.6
Target Milestone: --- → 2015Q2

Updated

3 years ago
Blocks: 1149518
No longer depends on: 1149518

Updated

3 years ago
Whiteboard: p= s=bu.2015.6 → p=0 s=bu.2015.6
https://github.com/mozilla/buddyup/commit/03bf1f91cd1cab76bae7a1ac463511f01ce26021
Status: NEW → RESOLVED
Last Resolved: 3 years ago
Flags: needinfo?(mozillamarcia.knous)
Resolution: --- → FIXED
(Reporter)

Comment 10

3 years ago
After this update, my Fire E still doesn't show the info.

I do see a top user with the name "sumoere" who has a post with a Fire E which shows all the information. Would be interesting to find out who has that device and what the diff is between my device and theirs.
Flags: needinfo?(mozillamarcia.knous)
I think sumoere is Fredy.

Marcia: Can you ping me on IRC when you ask a question from this device? I can then look at what's happening in it.
Flags: needinfo?(mozillamarcia.knous)
(Reporter)

Comment 12

3 years ago
I can verify this now works on Fire E after I updated my phone again today, but I can verify very few other shipped devices. At some point we should try to acquire more shipped devices or ping the QA team in TPE to see if they can help test. I think we should hold off on verifying this until we can check a few more.

So far I tested Pixie, LG25 and Fire E. Some of the other shipped devices I have are all 1.3 devices, and we cannot test them until we get 1.3 working.
Flags: needinfo?(mozillamarcia.knous)
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