Closed Bug 114570 Opened 24 years ago Closed 22 years ago

crash when trying to download/view the attached email message

Categories

(MailNews Core :: Networking: IMAP, defect, P2)

x86
Windows 2000
defect

Tracking

(Not tracked)

VERIFIED WORKSFORME
mozilla1.2alpha

People

(Reporter: apatewnas, Assigned: mscott)

References

Details

(Keywords: crash)

Attachments

(2 files)

From Bugzilla Helper: User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:0.9.6) Gecko/20011120 BuildID: 2001112009 I'm using IMAP, and when I try to download (-to subsequently view) the attached email message, mozilla crashes. Reproducible: Always Steps to Reproduce: 1. put the attached email to an IMAP accessible folder (POP3 might do it too, haven't tried) 2. open the folder with the mailer. You should see one email message with an empty subject and the date field showing "Tue, 11 Dec 2001 08:47:32 +0200" 3. Click on the message itself, to download/display it. Actual Results: Mozilla crashes. Expected Results: the email message is downloaded and displayed. the attached file is the email message in a folder in mbox format (saved with pc-pine). Use pine or any other mbox-enabled application to move it to an imap server, in a folder that mozilla can have access to. The message has 4 parts, with the 4th having 12 subparts. Have sent 2 talkback reports: TB318129M TB318151Y
The attached mbox file is filled with null characters, so it seems to be an invalid mbox file. Mozilla still shouldn't crash, though. CC stephend for talkback help with TB318129M and TB318151Y.
Stack Signature MSVCRT.DLL + 0x1c9d (0x78001c9d) 269c5b5f Trigger Time 2001-12-10 22:52:22 Email Address paparhga@subdimension.com URL visited User Comments crashed when clicked on a newly arrived email message that contained an attachment. Build ID 2001112012 Product ID MozillaBranch Platform Operating System Win32 Module Trigger Reason Access violation Stack Trace MSVCRT.DLL + 0x1c9d (0x78001c9d) nsImapServerResponseParser::bodystructure_data [d:\builds\seamonkey\mozilla\mailnews\imap\src\nsImapServerResponseParser.cpp, line 2357] MSVCRT.DLL + 0x1426 (0x78001426) PR_ExitMonitor [../../../../pr/src/threads/prmon.c, line 131] nsIMAPGenericParser::Imapstrtok_r [d:\builds\seamonkey\mozilla\mailnews\imap\src\nsIMAPGenericParser.cpp, line 121] nsIMAPGenericParser::GetNextToken [d:\builds\seamonkey\mozilla\mailnews\imap\src\nsIMAPGenericParser.cpp, line 278] nsImapServerResponseParser::numeric_mailbox_data [d:\builds\seamonkey\mozilla\mailnews\imap\src\nsImapServerResponseParser.cpp, line 962] nsImapServerResponseParser::response_data [d:\builds\seamonkey\mozilla\mailnews\imap\src\nsImapServerResponseParser.cpp, line 704] 0xffffffff
Severity: normal → critical
Keywords: crash
QA Contact: huang → trix
I can reproduce this problem consistently under Linux. The email attachement for me is in a subfolder and contains .jpg images. It shows messages with no attachements in that same folder without a problem. I have the saved the talkback information and can add it as an attachment if that will help. There should be a bunch of talkbacks within the last 1/2 hour from mikep@oeone.com
By the way, I'm running Linux Build ID 2002012408.
getting on the radar
Status: UNCONFIRMED → ASSIGNED
Ever confirmed: true
Keywords: nsbeta1
Priority: -- → P1
Target Milestone: --- → mozilla0.9.9
Mike Potter's stack is very different and should probably go into a separate bug: nsImapMailFolder::NormalEndMsgWriteStream() XPTC_InvokeByIndex() EventHandler() PL_HandleEvent() PL_ProcessPendingEvents() nsEventQueueImpl::ProcessPendingEvents() event_processor_callback() our_gdk_io_invoke() libglib-1.2.so.0 + 0x1001e (0x4038e01e) libglib-1.2.so.0 + 0x117f3 (0x4038f7f3) libglib-1.2.so.0 + 0x11dd9 (0x4038fdd9) libglib-1.2.so.0 + 0x11f8c (0x4038ff8c) libgtk-1.2.so.0 + 0x94803 (0x402a3803) nsAppShell::Run() nsAppShellService::Run()
Do you want to file it or should I?
I'd filed http://bugzilla.mozilla.org/show_bug.cgi?id=123010 already for Mike's bug. Trix, are you able to reproduce the original bug with the message that's attached?
Keywords: nsbeta1nsbeta1+
Priority: P1 → P2
Target Milestone: mozilla0.9.9 → mozilla1.0
*** Bug 126987 has been marked as a duplicate of this bug. ***
Discussed in Mail News bug meeting. Decision was to minus and move to 1.2.
Blocks: 122274
Keywords: nsbeta1+nsbeta1-
Target Milestone: mozilla1.0 → mozilla1.2
Here is a shorter (exported as a .eml file) message that crashes the news viewer.
Cannot reproduce. Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.1b) Gecko/20020821
no problem reading the message
Status: ASSIGNED → RESOLVED
Closed: 22 years ago
Resolution: --- → WORKSFORME
Verified.
Status: RESOLVED → VERIFIED
Product: MailNews → Core
Product: Core → MailNews Core
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