1147500 - Saving images is not possible in the Facebook app

Status: RESOLVED WONTFIX

(Marketplace Graveyard :: 3rd Party Applications, defect)

Description

[Didem Ersoz [:didem]]

Hi,

User sentiment report showed that users can't save images from Facebook on their devices. I could reproduce this on my Flame device with 2.0. 

The interesting part is users can save images from Facebook using Firefox browser on FxOS by long pressing the image. 

Steps to reproduce: 

1. Open Facebook app on a Flame device
2. Find a photo posted by a friend and click on the photo
3. Scroll down and click on "View full screen"
4. When the image load full screen long press the image

Result:
Nothing happens

Expected result: 
A menu screen with "Save Image" and "Cancel" buttons shows up. 

Repeat by launching a Firefox browser on a Flame device and go to m.facebook.com and log in to your account, and then follow the same steps:

2. Find a photo posted by a friend and click on the photo
3. Scroll down and click on "View full screen"
4. When the image load full screen long press the image

Result:
A menu screen with "Save Image" and "Cancel" buttons shows up. 

So it looks like there is a difference between what the browser and the app allows although it is the same m.facebook.com site. 

Could you help find out the root cause?

Comment 1

[Michael Ellis]

Tested the save photo functionality of 1.3, 2.0, & 2.1.   Long-pressing the photo did not open the "save image" option in 1.3 or 2.0, but did work as expected on 2.1.

@Harald - Any idea what might be going on here?

Comment 2

[:Harald Kirschner :digitarald]

Does saving images work in any other app on 2.0? Sounds like saving images for apps only landed in 2.0.

Comment 3

[Michael Ellis]

Yes, In 2.0 & 1.3 the user can conduct an image search for their favorite subject matter (puppies, in this case) and long-press the photo to save locally to gallery. 

@ Harald - with this in mind, do you have any thoughts on the bug?

Comment 4

[:Harald Kirschner :digitarald]

> Yes, In 2.0 & 1.3 the user can conduct an image search for their favorite subject matter (puppies, in this case) and long-press the photo to save locally to gallery. 

It sounds like you describe the browser. What about apps, like Pinterest or Bing?

Comment 5

[Michael Ellis]

I stand corrected.  Long-press to save image works in browser for 1.3 & 2.0, but not in apps  (tested w/ Bing search, Pinterest, Wikipedia, & Line)