1150438 - Cannot authenticate anymore on Firefox 37 on Linux

Status: RESOLVED DUPLICATE of bug 1150069

(Core :: Networking, defect)

Description

[diego.costantini]

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:37.0) Gecko/20100101 Firefox/37.0
Build ID: 20150328224110

Steps to reproduce:

Trying to connect to my company's internal web pages (MS-based, like Sharepoint) after update to Firefox 37 on Linux Mint 17.1


Actual results:

When requiring authentication (modal prompt), the credentials are not accepted.
The modal reappears forever, and if I press cancel I get:

401 - Unauthorized: Access is denied due to invalid credentials.
You do not have permission to view this directory or page using the credentials that you supplied.



Expected results:

Authentication successful and access to the page

Comment 1

[diego.costantini]

FYI: I applied the change suggested in the following link https://support.mozilla.org/en-US/questions/1007709
Changing back didn't make a difference.

Comment 2

[admin]

Same problem here - with 36.0.4 on Ubuntu Linux x86_64 no problems, since update to 37.0 we are having those problems! If I use chrome or any other browser it works like a charm.

Our server authenticates with Apache:AuthenNTLM - here is the auth part of our apache config:

 <Directory /var/www/zeit>

    PerlAuthenHandler Apache2::AuthenNTLM
    AuthType ntlm
    AuthName zeit
    require valid-user
    #                    domain             pdc                bdc
    PerlAddVar ntdomain "DOMAIN  domain.local"

    PerlSetVar defaultdomain DOMAIN
    PerlSetVar splitdomainprefix 1
    PerlSetVar ntlmdebug 1

 </Directory>

Comment 3

[admin]

With Windows and firefox 37.0 we have got no problems at all - the problem exists only with firefox and Linux!

Comment 4

[Liviu Cirdei]

Hi,

Are you still experiencing this issue using latest Firefox versions?

Comment 5

[Liviu Cirdei]

Firefox 43 can be downloaded from https://www.mozilla.org/en-US/firefox/new/, and Firefox 46 from https://nightly.mozilla.org/ 

Also you can try with a new profile (https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles) or in Firefox Safe Mode (https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles).

Comment 6

[Manfred]

The problem still exists with the newest version 43 and 46!
Also with a new profile and in safe mode.

Comment 7

[diego.costantini]

Yes, everything exactly as in the opening post.

Comment 8

[YF (Yang)]

Is https://bugzilla.mozilla.org/show_bug.cgi?id=1150069#c8 ?


network.auth.force-generic-ntlm-v1 is effective?
https://hg.mozilla.org/mozilla-central/rev/f09bfc814171

Comment 9

[diego.costantini]

Hey YF, it was that. :)
I don't know when it has been automatically reset to default, since I set it to true since v36.
Anyway, on v37 it was not working any more and apparently it's been fixed afterwards again.
For me the bug is resolved then.

Comment 10

[Honza Bambas (:mayhemer)]

Diego, is this just about a pref flip?  Does setting network.auth.force-generic-ntlm-v1 to true fixes the bug for you?

Comment 11

[diego.costantini]

Yes it did.

Comment 12

[Manfred]

Did not fix it for me with Firefox 43 and setting network.auth.force-generic-ntlm-v1 set to true

Comment 13

[Honza Bambas (:mayhemer)]

Andrew, isn't this just a duplicate of bug 1150069?  Will you be willing to look at this or at least shade some light here?  Thanks!