1150550 - Tracking bug: Adjust Measurement for Android

Status: RESOLVED FIXED

(Marketing :: General, task)

Comment 1

[Nick Alexander :nalexander [he/him]]

Hey folks, it's testing time!  We have a Beta build at http://ftp.mozilla.org/pub/mozilla.org/mobile/tinderbox-builds/mozilla-beta-android-api-11/1430760586/fennec-38.0.en-US.android-arm.apk that should look a lot like the real release.

This build appears to be sending data to Adjust, but I do not see the data reflected in the Adjust dashboard.  (With my testing builds, I *did* see the data reflected in the Adjust dashboard, both in the Sandbox and in the Production environments.)  However, I'm quite confident the device is registering with Adjust.  That is, if I:

* uninstall Beta (and Release -- necessary since the above is a "false" Beta build);
* follow [1] to reset my Google advertising ID;
* launch Beta;
* verify that Adjust runs by seeing, in the logcat,

F Adjust(23503)               PRODUCTION: Adjust is running in Production mode. Use this setting only for the build that you want to publish. Set the environment to `sandbox` if you want to test your app!

* verify that Adjust knows about my Google advertising ID by running:

$ curl "http://app.adjust.io/forget_device?app_token=<app_token>&gps_adid=<gps_adid>"
forgot deviceForgot device
tracker: o3i1ak
event pingback:

* verify this is not a response independent of my gps_adid by running the forget command again:

$ curl "http://app.adjust.io/forget_device?app_token=<app_token>&gps_adid=<gps_adid>"
Device not found⏎

So we're clearly talking to Adjust at App startup.  Perhaps we're seeing something about attributions or installs that I don't understand?  Perhaps there is a delay in seeing the new data in Adjust (previously, this was near real-time.)

[1] http://support.mobileapptracking.com/entries/25401384-Finding-Google-AID-Device-ID-Android-ID-on-Android-Devices

Comment 2

[Nick Alexander :nalexander [he/him]]

NI to wbowden to coordinate further testing with the marketing team.  Winston, what do you need to move forward here?

Comment 3

[Winston Bowden]

Thanks, Nick.  Will chat with JustMedia and Adjust tomorrow.

Comment 4

[Nick Alexander :nalexander [he/him]]

(In reply to Winston Bowden from comment #3)
> Thanks, Nick.  Will chat with JustMedia and Adjust tomorrow.

Hi Winston -- updates?  I just tested this on a new device and see the same behaviour.  The dashboard says 9 installs, 142 sessions, and doesn't register *anything* for today.  (Again, the device does communicate with Adjust.)

Something's up and we have very limited time to fix things.

Comment 5

[Winston Bowden]

 We need to connect you directly with them.  Unfortunately, I don't understand any of what it's in comment 1 - so it's hard for me to help.   I just cced you on an email thread with Adjust.

Comment 6

[Nick Alexander :nalexander [he/him]]

(In reply to Winston Bowden from comment #5)
>  We need to connect you directly with them.  Unfortunately, I don't
> understand any of what it's in comment 1 - so it's hard for me to help.   I
> just cced you on an email thread with Adjust.

Looks like things were working correctly, I just underestimated the amount of time for the dashboard to update.  I tested on two devices today and now (roughly 20-30 minutes later) see the two new installs.  Huzzah!

Comment 7

[Nick Alexander :nalexander [he/him]]

Final verification:

* at 9:30, checked Adjust dashboard -- no installs today.
* created new Google Ad ID on device;
* installed and started Beta build on device;
* witnessed Adjust upload in logcat;
* at 10:30, checked Adjust dashboard -- one install today!

We're looking good, folks.