1151728 - RoboHelp Webhelp output does not display Contents, Index and Search tab contents in versions later than 34.0.5

Status: RESOLVED INCOMPLETE

(Core :: General, defect)

Description

[lizzyj]

User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0
Build ID: 20141126041045

Steps to reproduce:

Compiled Webhelp and display results. 


Actual results:

No content in Contents, Index and Search tabs.


Expected results:

When clicked, tabs should show content.

Comment 1

[Loic]

Could you provide a self-contained testcase, please (public if possible).

Comment 2

[lizzyj]

Attachment: RoboHelp Webhelp output in SSL folder compressed in 7zip

Comment 3

[Loic]

Regression range:
good=2014-09-04
bad=2014-09-05
http://hg.mozilla.org/mozilla-central/pushloghtml?fromchange=776fa9cf70cd&tochange=db7212847c14

Comment 4

[Alice0775 White]

If I have set up the attachment to local httpd server, it seems to be working correctly on Nightly40.0a1. i.e, open http://127.0.0.1/ WebHelp/index.htm 

However, open them via file protocol, it does not work. i.e,  open file:///D:/WebHelp/index.htm

Pushlog:
https://hg.mozilla.org/integration/mozilla-inbound/pushloghtml?fromchange=e60be2f9ea76&tochange=4934b1907579

Suspect: 4934b1907579	Boris Zbarsky — Bug 716491. Return a .status of 200 and .statusText of "OK" for successful non-HTTP XHR loads. r=smaug



FYI,
It works with file protocol if I modfiled WebHelp\whutils.js line 442,
from
if (req.status === 0) {
to
if (req.status === 200) {

I think this is TE.

Comment 5

[Boris Zbarsky [:bzbarsky]]

Yes, indeed.  I'm surprised the status === 0 thing works against http://....

Comment 6

[matthew.watkins]

We have experienced the same problem as reported here.  Did you ever find a solution?  Help appreciated!!! Thanks.

Comment 7

[matthew.watkins]

The version is 10.01.292.  Here is some more specific information:

The last time we needed to update the User Guide and generate Webhelp was in Jul 15.
After making some changes to day we generated the Webhelp by:
•	Having saved the changes to the project we
•	Selected the Generate action under the Webhelp (Primary Output) option in the Single Source Layout
•	In the popup, we selected the action Generate and Save
•	The system ran through the generate process at at the end presented the option to View Results
•	We selected View Results and the Webhelp was displayed.
In the top left corner are the Tabs:
•	Content – This was blank when we expected it to be populated
•	Index – Again blank when we expect text and an input box
•	Search - Presented the text and input box but would not return any results when we input a search word or phrase.

Comment 8

[Boris Zbarsky [:bzbarsky]]

> We have experienced the same problem as reported here.

Are you running over http:// or file:// ?

Comment 9

[Justin [:JW_SoftvisionQA]]

Closing this issue due to lack of response.

Comment 10

[Firefox Bug Husbandry Bot]

Moving from Core::Untriaged to Core::General https://bugzilla.mozilla.org/show_bug.cgi?id=1407598