Closed Bug 1152983 Opened 10 years ago Closed 9 years ago

theverge.com video is HLS only

Categories

(Web Compatibility :: Site Reports, defect)

Product:
Web Compatibility
Component:
Site Reports
Version:
Firefox 37
Platform:
ARM
Android
Type:
defect
Priority:
Not set
Severity:
major

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: c.levin, Unassigned)

References

Details

(Whiteboard: [needscontact] [video])

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:37.0) Gecko/20100101 Firefox/37.0 Build ID: 20150402191859 Firefox for Android Steps to reproduce: goto theverge.com scroll down a bit to a video review click play Actual results: the loading animation occur, ads play, but the video content doesn't play, loading animation repeats forever Expected results: video should play
This problem is first mentioned by a user using HTC one M9 with lollipop. I then tested on my galaxy note 3 (lollipop) and Galaxy Tab S 8.4 (kitkat). All have the same problem.
Severity: normal → major
OS: Windows 7 → Android
Hardware: x86_64 → ARM
Component: Untriaged → General
Product: Firefox → Firefox for Android
Version: 37 Branch → Firefox 37
Their video player requests HTTP Live Streaming which is a proprietary streaming format. https://en.wikipedia.org/wiki/HTTP_Live_Streaming an example file requested is http://player.ooyala.com/player/all/xpM20xMDE6n9aYRM0Ws-2zNGWZ1-s7Sr.m3u8?targetBitrate=2000
Status: UNCONFIRMED → NEW
Component: General → Mobile
Ever confirmed: true
Product: Firefox for Android → Tech Evangelism
Summary: theverge.com video doesn't play on firefox for android (37.0.1) → theverge.com video is HLS only
Depends on: m3u8video
Whiteboard: [needscontact] [video]
Hallvord, I'm not sure outreach is worth it here -- we really just need to support HLS.
Flags: needinfo?(hsteen)
I agree that this problem is too widespread for evangelism..
Flags: needinfo?(hsteen)
This is fixed.
Status: NEW → RESOLVED
Closed: 9 years ago
Resolution: --- → FIXED
Product: Tech Evangelism → Web Compatibility
Component: Mobile → Site Reports
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