1163193 - Firefox Hello app call fails if received while in the camera app

Status: RESOLVED WONTFIX

(Firefox OS Graveyard :: Gaia::Loop, defect)

Description

[Diego Wilson [:diego]]

Tested on a Flame with FxOS v2.2 with FxOS Hello 1.1

STR:
1. On phone A open camera app and leave in preview
2. On phone B make a Hello video call to phone A
3. Accept call on phone A.

Result: the call can't be established. Sometimes it ends the call immediately and other times it even crashes.

Comment 1

[Maria Angeles Oteo (:oteo)]

Please, Diego, do not use 1.1 FxOS version for testing as this was the first version released and it has issues that we already fixed in the next release (1.1.1). Much better if you use 1.1.1 or master ones (they are almost the same).

Anyway, I am also seeing this issue in 2.0, 2.1 and 2.2 releases with 1.1.1 FxOS hello version, and sometimes I have to restart the device as the Loop call screen is frozen and I can not kill an attention screen so it's necessary the restart to be to use the app again.  As 1.1.1 Firefox Hello version is now available in Fire E 2.0, setting ni to the Product team so they can be aware of the bug and make the proper decision.

Environment variables for 2.0 release:
flame KK v2.0 (18D base)
Gecko-8e1b864
Gaia-84898ca
Buid ID: 20150503051145
Platform version: 32.0

Environment variables for 2.1 release:
flame KK v2.1 (18D base)
Gecko-46f7141
Gaia-3e7bd68
Buid ID: 20150511044153
Platform version: 34.0

Environment variables for 2.2 release:
flame KK v2.2 (18D base)
Gecko-f7e168e
Gaia-528ef60
Buid ID: 20150511052901
Platform version: 37.0

Comment 2

[Romain Testard [:RT]]

Clearing NI - Hello bugs on 2.2 won't be fixed since Hello won't be released with 2.2.
Regarding 2.0, we should not fix for now given we have no plans currently to onward support/deploy Hello on FxOS and we see close to no usage on currently enabled devices.

Comment 3

[Maria Angeles Oteo (:oteo)]

Updating the corresponding tracking flag according to Romain's answer

Comment 4

[Fernando Jiménez Moreno [:ferjm]]

(In reply to Romain Testard [:RT] from comment #2)
> Clearing NI - Hello bugs on 2.2 won't be fixed since Hello won't be released
> with 2.2.
> Regarding 2.0, we should not fix for now given we have no plans currently to
> onward support/deploy Hello on FxOS and we see close to no usage on
> currently enabled devices.

This is terribly sad.

I wonder how many of these devices we sold, if we have usage data compared to other apps or if we had any marketing help for FxOS Hello, all that I saw was related to desktop, no mention to FxOS at all. IMHO the scenario where we threw this app is quite a wild one and throwing all the work done on this client because of these numbers is just ... sad.

Comment 5

[Maria Angeles Oteo (:oteo)]

[Tracking Requested - why for this release]:

Comment 6

[Romain Testard [:RT]]

WON'T FIXING since Hello does not exist anymore