1163671 - Widgets and Icons on various pages display as Hex or ASCII code only

Status: RESOLVED DUPLICATE of bug 789788

(Core :: Layout: Text and Fonts, defect)

Description

[Michael Frankel]

Attachment: Screen Shot 2015-05-11 at 9.45.13.png

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.9; rv:37.0) Gecko/20100101 Firefox/37.0
Build ID: 20150415140819

Steps to reproduce:

Go to various web pages - too many to list


Actual results:

Some of the widgets & icons used for navigation, etc display only as a white rectangle with Hex or ASCII code inside of them.


Expected results:

I should have seen the icon intended by the web designeer

Comment 1

[Michael Frankel]

The example page submitted is aws.amazon.com

Comment 2

[Andre Klapper]

Example page displays correctly for me.
Looks more like a custom font issue with the user's computer?

Does the problem still happen if you start Firefox in Safe Mode? (Safe Mode disables extensions and themes, hardware acceleration and some JavaScript stuff in order to exclude some possible reasons for problems. It does not disable plugins which are add-ons.) See http://support.mozilla.com/en-US/kb/Safe+Mode 

And does this also happen with a new and empty profile? See http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile and http://support.mozilla.org/kb/Managing%20profiles

Comment 3

[Gingerbread Man]

1. Click the ≡ Menu Button and choose Preferences.
2. Click the Content category.
3. Click the Advanced button.
4. Is the “Allow web pages to choose their own fonts” option unchecked? If so, that's the problem.

Comment 4

[Michael Frankel]

Suggestion from Gingerbread Man seems to be working. Will continue checking this and report back in a few days.