Closed Bug 1168754 Opened 10 years ago Closed 7 years ago

[Email]We can't log in gmail,when we input a invalid gmail account id in first input page.

Categories

(Firefox OS Graveyard :: Gaia::E-Mail, defect)

ARM
Gonk (Firefox OS)
defect
Not set
normal

Tracking

(b2g-v2.2 affected, b2g-master affected)

RESOLVED WONTFIX
Tracking Status
b2g-v2.2 --- affected
b2g-master --- affected

People

(Reporter: yi.zou, Unassigned)

Details

(Whiteboard: [2.2-nexus-5-l])

Attachments

(2 files)

Attached file logcat001.txt
[1.Description]: [Flame 2.2&3.0][Nexus 5 2.2&3.0][Email]When we input a invalid gmail account id in first input page,we can't log in gmail. Found time:03:34 See attachment:VID_0001.mp4,logcat001.txt [2.Testing Steps]: 1.Launch email app form homescreen. 2.Input a invalid gmail account. 3.Access to gamail Login page. 4.Input the valid gmail account id and password. 5.Tap the Accept button. [3.Expected Result]: 5.We can log in gmail. [4.Actual Result]: 5.We will back to the first input page,and device prompts there is an unknown error. [5.Reproduction build]: Device: Flame 2.2 (affected) Build ID 20150526162504 Gaia Revision 15fa6e486b5c82956a8e8f8a99c39d297e8f0523 Gaia Date 2015-05-26 20:07:31 Gecko Revision https://hg.mozilla.org/releases/mozilla-b2g37_v2_2/rev/663bf4703588 Gecko Version 37.0 Device Name flame Firmware(Release) 4.4.2 Firmware(Incremental) eng.cltbld.20150526.201446 Firmware Date Tue May 26 20:14:55 EDT 2015 Bootloader L1TC000118D0 Device: Flame 3.0 (affected) Build ID 20150526160204 Gaia Revision 8ca93673869a64e09ed6153c5402896822dfb253 Gaia Date 2015-05-26 19:31:37 Gecko Revision https://hg.mozilla.org/mozilla-central/rev/1e4e369822ac Gecko Version 41.0a1 Device Name flame Firmware(Release) 4.4.2 Firmware(Incremental) eng.cltbld.20150526.195035 Firmware Date Tue May 26 19:50:45 EDT 2015 Bootloader L1TC000118D0 Device: Nexus 5 2.2 (affected) Build ID 20150526162504 Gaia Revision 15fa6e486b5c82956a8e8f8a99c39d297e8f0523 Gaia Date 2015-05-26 20:07:31 Gecko Revision https://hg.mozilla.org/releases/mozilla-b2g37_v2_2/rev/663bf4703588 Gecko Version 37.0 Device Name hammerhead Firmware(Release) 5.1 Firmware(Incremental) eng.cltbld.20150526.201116 Firmware Date Tue May 26 20:11:30 EDT 2015 Bootloader HHZ12f Device: Nexus 5 3.0 (affected) Build ID 20150526160204 Gaia Revision 8ca93673869a64e09ed6153c5402896822dfb253 Gaia Date 2015-05-26 19:31:37 Gecko Revision https://hg.mozilla.org/mozilla-central/rev/1e4e369822ac Gecko Version 41.0a1 Device Name hammerhead Firmware(Release) 5.1 Firmware(Incremental) eng.cltbld.20150526.195039 Firmware Date Tue May 26 19:50:56 EDT 2015 Bootloader HHZ12f [6.Reproduction Frequency]: Always Recurrence,5/5 [7.TCID]: Free Test
Attached video VID_0001.mp4
If the user inserts an incorrect email they are taken to another "Sign in with your Google Account" message. Only from here will they receive a "Sorry, Google doesn't recognize that email." if another invalid e-mail message is inserted. Shouldn't this message be received the first time an invalid e-mail is inserted or is this solely on Google''s end? Currently seen on the following, Environmental Variables: Device: Aries 2.5 Kk Build ID: 20150928133112 Gaia: 01ffe82cf088ca8fda9fe6783dc5cad2c3dde01c Gecko: 031db40e2b558c7e4dd0b4c565db4a992c1627c8 Gonk: 2916e2368074b5383c80bf5a0fba3fc83ba310bd Version: 44.0a1 (2.5) Firmware Version: D5803_23.1.A.1.28_NCB.ftf User Agent: Mozilla/5.0 (Mobile; rv:44.0) Gecko/44.0 Firefox/44.0
QA Whiteboard: [QAnalyst-Triage?]
Flags: needinfo?(jmercado)
The email app has no way of determining what a valid email address is or is not. When a domain is entered that is gmail.com or resolves to a domain hosted by gmail, we know to show the Google OAuth screen. We are able to provide the email the user entered as a hint which Google puts in the input box for us, but that page is beyond our control. If Google wants to make the user have to hit a "next" button before showing an error, that is Google's choice and not something we can feasibly address.
QA Whiteboard: [QAnalyst-Triage?] → [QAnalyst-Triage+]
Flags: needinfo?(jmercado)
Firefox OS is not being worked on
Status: NEW → RESOLVED
Closed: 7 years ago
Resolution: --- → WONTFIX
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