117217 - Unknown socket type message

Status: VERIFIED DUPLICATE of bug 47617

(SeaMonkey :: General, defect)

Description

[Rory Rice]

From Bugzilla Helper:
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:0.9.7) Gecko/20011221
BuildID:    2001122106

On trying to log into this secure pages as well as http://www.merck-medco.com
you get the error message:
Unknown socket type. Loading aborted.
This did not occur with 0.9.6
You do not have to have a valid account to see the problem on either page.

Reproducible: Always
Steps to Reproduce:
1.Go to page
2.attempt to logon by pressing logon button
3.

Actual Results:  Got this error message:
Unknown socket type. Loading aborted.
Then pressed OK, tried several times, same result, closed Mozilla, tried again,
same result.
Used IE to conduct required business.


Expected Results:  I should have been able to logon to secure pages and carry
out planned activities.

I gather the two web pages simply did not recognize the socket and rejected it,
but I wouldn't expect a major change between version 0.9.9 and 0.9.7.

Comment 1

[Marc Boullet]

This new message (see recently fixed bug #47617) is intended
to warn you that, in most of the cases, you cannot access
secure pages because PSM has not been installed in Mozilla.

Bug #47617 comment #60 complains that the message is really
hermetic and not really helpful in this form and I agree.

Should be duped to 47617 unless you have PSM installed.

Comment 2

[Matthias Versen [:Matti]]

Reporter:
Please don't unselect PSM during the installation.

marking as dupe of bug 47617.

Please reopen if you are sure that you have installed PSM

*** This bug has been marked as a duplicate of 47617 ***

Comment 3

[Tom Everingham]

verified dup