Closed Bug 117336 Opened 23 years ago Closed 23 years ago

crash when logging out of Verizon's web site

Tracking

(Not tracked)

Status:

RESOLVED DUPLICATE of bug 114292

People

(Reporter: mlm, Assigned: asa)

References

(
URL
)

Details

(Keywords: crash)

Matt McClure

Reporter

Description

•

23 years ago

Using version 0.9.7 (Bugzilla only lists "other" for some reason).

Mozilla crashes when logging out of Verizon's web site.

To reproduce:
Go to http://www.verizon.com/.
Click "Sign In".
Log in.
Click "Check order status".
Click "Sign out".

Mozilla crashes about 95% of the time for me.

Here's a backtrace:

Program received signal SIGSEGV, Segmentation fault.
[Switching to Thread 1024 (LWP 26503)]
0x00000000 in ?? ()
(gdb) bt
#0  0x00000000 in ?? ()
#1  0x41625548 in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
#2  0x401175c4 in PL_DHashTableOperate () from /usr/lib/libxpcom.so
#3  0x4162541a in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
#4  0x4162f027 in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
#5  0x41629d12 in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
#6  0x41629bc1 in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
#7  0x41625eac in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
#8  0x416257c4 in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
#9  0x41625641 in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
#10 0x4018f038 in nsCOMPtr_base::assign_with_AddRef ()
   from /usr/lib/libxpcom.so
#11 0x408ca8f8 in NSGetModule () from /usr/lib/mozilla/components/libnecko.so
#12 0x408c9370 in NSGetModule () from /usr/lib/mozilla/components/libnecko.so
#13 0x408cf57d in NSGetModule () from /usr/lib/mozilla/components/libnecko.so
#14 0x408e5587 in NSGetModule () from /usr/lib/mozilla/components/libnecko.so
#15 0x4088d653 in NSGetModule () from /usr/lib/mozilla/components/libnecko.so
#16 0x4015ad6b in PL_HandleEvent () from /usr/lib/libxpcom.so
#17 0x4015ac79 in PL_ProcessPendingEvents () from /usr/lib/libxpcom.so
#18 0x4015bd3b in nsEventQueueImpl::ProcessPendingEvents ()
   from /usr/lib/libxpcom.so
#19 0x406fb4c6 in NSGetModule ()
   from /usr/lib/mozilla/components/libwidget_gtk.so
#20 0x406fb215 in NSGetModule ()
   from /usr/lib/mozilla/components/libwidget_gtk.so
#21 0x4038aa7a in g_io_unix_dispatch (source_data=0x81d43f8, 
    current_time=0xbffff780, user_data=0x81d43d0) at giounix.c:137
#22 0x4038c055 in g_main_dispatch (dispatch_time=0xbffff780) at gmain.c:656
#23 0x4038c659 in g_main_iterate (block=1, dispatch=1) at gmain.c:877
#24 0x4038c7e8 in g_main_run (loop=0x81d4470) at gmain.c:935
#25 0x402a07f7 in gtk_main () at gtkmain.c:524
#26 0x406fb9b6 in NSGetModule ()
   from /usr/lib/mozilla/components/libwidget_gtk.so
#27 0x406de066 in NSGetModule ()
   from /usr/lib/mozilla/components/libnsappshell.so
#28 0x080512b5 in NS_CreateNativeAppSupport ()
#29 0x08051c1f in main ()
#30 0x404d3627 in __libc_start_main (main=0x8051ad4 <main>, argc=1, 
    ubp_av=0xbffffa24, init=0x804bf44 <_init>, fini=0x8052ae4 <_fini>, 
    rtld_fini=0x4000dcc4 <_dl_fini>, stack_end=0xbffffa1c)
    at ../sysdeps/generic/libc-start.c:129
(gdb) thread apply all bt

Thread 5 (Thread 3076 (LWP 26546)):
#0  0x404e5b85 in __sigsuspend (set=0x412cd8cc)
    at ../sysdeps/unix/sysv/linux/sigsuspend.c:45
#1  0x401ff1c9 in __pthread_wait_for_restart_signal (self=0x412cdbe0)
    at pthread.c:969
#2  0x401fbbdc in pthread_cond_wait (cond=0x80fd33c, mutex=0x8100418)
    at restart.h:34
#3  0x401e7cc1 in PR_WaitCondVar () from /usr/lib/libnspr4.so
#4  0x4015e114 in nsThreadPool::GetRequest () from /usr/lib/libxpcom.so
#5  0x4015e819 in nsThreadPoolRunnable::Run () from /usr/lib/libxpcom.so
#6  0x4015d32b in nsThread::Main () from /usr/lib/libxpcom.so
#7  0x401ec4e4 in _pt_root () from /usr/lib/libnspr4.so
#8  0x401fcc6f in pthread_start_thread (arg=0x412cdbe0) at manager.c:284

Thread 4 (Thread 2051 (LWP 26545)):
#0  0x404e5b85 in __sigsuspend (set=0x40d4990c)
    at ../sysdeps/unix/sysv/linux/sigsuspend.c:45
#1  0x401ff1c9 in __pthread_wait_for_restart_signal (self=0x40d49be0)
    at pthread.c:969
#2  0x401fbbdc in pthread_cond_wait (cond=0x80efb64, mutex=0x8100198)
    at restart.h:34
#3  0x401e7cc1 in PR_WaitCondVar () from /usr/lib/libnspr4.so
#4  0x4089fb1d in NSGetModule () from /usr/lib/mozilla/components/libnecko.so
#5  0x4089f525 in NSGetModule () from /usr/lib/mozilla/components/libnecko.so
#6  0x4015d32b in nsThread::Main () from /usr/lib/libxpcom.so
#7  0x401ec4e4 in _pt_root () from /usr/lib/libnspr4.so
#8  0x401fcc6f in pthread_start_thread (arg=0x40d49be0) at manager.c:284

Thread 3 (Thread 1026 (LWP 26544)):
#0  0x4059ce17 in __poll (fds=0x40b4982c, nfds=1, timeout=35000)
    at ../sysdeps/unix/sysv/linux/poll.c:63
#1  0x401eb2d1 in _pr_poll_with_poll () from /usr/lib/libnspr4.so
#2  0x4089816c in NSGetModule () from /usr/lib/mozilla/components/libnecko.so
#3  0x4015d32b in nsThread::Main () from /usr/lib/libxpcom.so
#4  0x401ec4e4 in _pt_root () from /usr/lib/libnspr4.so
#5  0x401fcc6f in pthread_start_thread (arg=0x40b49be0) at manager.c:284

Thread 2 (Thread 2049 (LWP 26543)):
#0  0x4059ce17 in __poll (fds=0x811eedc, nfds=1, timeout=2000)
    at ../sysdeps/unix/sysv/linux/poll.c:63
#1  0x401fc920 in __pthread_manager (arg=0xa) at manager.c:140

Thread 1 (Thread 1024 (LWP 26503)):
#0  0x00000000 in ?? ()
#1  0x41625548 in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
#2  0x401175c4 in PL_DHashTableOperate () from /usr/lib/libxpcom.so
#3  0x4162541a in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
#4  0x4162f027 in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
#5  0x41629d12 in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
#6  0x41629bc1 in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
#7  0x41625eac in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
#8  0x416257c4 in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
#9  0x41625641 in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
#10 0x4018f038 in nsCOMPtr_base::assign_with_AddRef ()
   from /usr/lib/libxpcom.so
#11 0x408ca8f8 in NSGetModule () from /usr/lib/mozilla/components/libnecko.so
#12 0x408c9370 in NSGetModule () from /usr/lib/mozilla/components/libnecko.so
#13 0x408cf57d in NSGetModule () from /usr/lib/mozilla/components/libnecko.so
#14 0x408e5587 in NSGetModule () from /usr/lib/mozilla/components/libnecko.so
#15 0x4088d653 in NSGetModule () from /usr/lib/mozilla/components/libnecko.so
#16 0x4015ad6b in PL_HandleEvent () from /usr/lib/libxpcom.so
#17 0x4015ac79 in PL_ProcessPendingEvents () from /usr/lib/libxpcom.so
#18 0x4015bd3b in nsEventQueueImpl::ProcessPendingEvents ()
   from /usr/lib/libxpcom.so
#19 0x406fb4c6 in NSGetModule ()
   from /usr/lib/mozilla/components/libwidget_gtk.so
#20 0x406fb215 in NSGetModule ()
   from /usr/lib/mozilla/components/libwidget_gtk.so
#21 0x4038aa7a in g_io_unix_dispatch (source_data=0x81d43f8, 
    current_time=0xbffff780, user_data=0x81d43d0) at giounix.c:137
#22 0x4038c055 in g_main_dispatch (dispatch_time=0xbffff780) at gmain.c:656
#23 0x4038c659 in g_main_iterate (block=1, dispatch=1) at gmain.c:877
#24 0x4038c7e8 in g_main_run (loop=0x81d4470) at gmain.c:935
#25 0x402a07f7 in gtk_main () at gtkmain.c:524
#26 0x406fb9b6 in NSGetModule ()
   from /usr/lib/mozilla/components/libwidget_gtk.so
#27 0x406de066 in NSGetModule ()
   from /usr/lib/mozilla/components/libnsappshell.so
#28 0x080512b5 in NS_CreateNativeAppSupport ()
#29 0x08051c1f in main ()
#30 0x404d3627 in __libc_start_main (main=0x8051ad4 <main>, argc=1, 
    ubp_av=0xbffffa24, init=0x804bf44 <_init>, fini=0x8052ae4 <_fini>, 
    rtld_fini=0x4000dcc4 <_dl_fini>, stack_end=0xbffffa1c)
    at ../sysdeps/generic/libc-start.c:129
(gdb) f 0
#0  0x00000000 in ?? ()
(gdb) i lo
No symbol table info available.
(gdb) f 1
#1  0x41625548 in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
(gdb) i lo
No symbol table info available.
(gdb) f 2
#2  0x401175c4 in PL_DHashTableOperate () from /usr/lib/libxpcom.so
(gdb) i lo
No symbol table info available.
(gdb) f 3
#3  0x4162541a in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
(gdb) i lo
No symbol table info available.
(gdb) f 4
#4  0x4162f027 in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
(gdb) i lo
No symbol table info available.
(gdb) f 5
#5  0x41629d12 in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
(gdb) i lo
No symbol table info available.
(gdb) f 6
#6  0x41629bc1 in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
(gdb) i lo
No symbol table info available.
(gdb) f 7
#7  0x41625eac in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
(gdb) i lo
No symbol table info available.

Boris Zbarsky [:bzbarsky]

Comment 1

•

23 years ago

Matt, could you please crash with a talkback-enabled build and report the 
talkback id in this bug?

Matt McClure

Reporter

Comment 2

•

23 years ago

Talkback Incident ID: TB1023935Y

Boris Zbarsky [:bzbarsky]

Comment 3

•

23 years ago

stephend, could you get the stack from TB1023935Y?

Oliver Klee

Updated

•

23 years ago

Keywords: crash

stephend@netscape.com (gone - use stephen.donner@gmail.com instead)

Comment 4

•

23 years ago

  Incident ID:  
Incident ID 1023935 Stack Signature 0x00000000 85d24320
Trigger Time 2001-12-29 08:47:07
Email Address mlm@aya.yale.edu
URL visited http://www.verizon.com/
User Comments
Build ID 2001122108
Product ID MozillaBranch
Platform
Operating System LinuxIntel
Module
Trigger Reason SIGSEGV: Segmentation Fault: (signal 11)
Stack Trace
0x00000000
PL_DHashTableOperate()
nsCacheEntryHashTable::GetEntry()
nsMemoryCacheDevice::DeactivateEntry()
nsCacheService::DeactivateEntry()
nsCacheService::CloseDescriptor()
nsCacheEntryDescriptor::Close()
nsCacheEntryDescriptor::~nsCacheEntryDescriptor()
nsCacheEntryDescriptor::Release()
nsCOMPtr_base::assign_with_AddRef()
nsHttpChannel::CloseCacheEntry()
nsHttpChannel::ProcessResponse()
nsHttpChannel::OnStartRequest()
nsOnStartRequestEvent::HandleEvent()
nsARequestObserverEvent::HandlePLEvent()
PL_HandleEvent()
PL_ProcessPendingEvents()
nsEventQueueImpl::ProcessPendingEvents()
event_processor_callback()
our_gdk_io_invoke()
libglib-1.2.so.0 + 0xea7a (0x40383a7a)
libglib-1.2.so.0 + 0x10055 (0x40385055)
libglib-1.2.so.0 + 0x10659 (0x40385659)
libglib-1.2.so.0 + 0x107e8 (0x403857e8)
libgtk-1.2.so.0 + 0x917f7 (0x402997f7)
nsAppShell::Run()
nsAppShellService::Run()
main1()
main()
libc.so.6 + 0x1c627 (0x404cc627)

Boris Zbarsky [:bzbarsky]

Comment 5

•

23 years ago

Same stack as bug 114292

*** This bug has been marked as a duplicate of 114292 ***

Status: UNCONFIRMED → RESOLVED

Closed: 23 years ago

Resolution: --- → DUPLICATE

Myk Melez [:myk] [@mykmelez]

Updated

•

20 years ago

Product: Browser → Seamonkey

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Bugzilla

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crash when logging out of Verizon's web site

Categories

(SeaMonkey :: General, defect)

Tracking

(Not tracked)

People

(Reporter: mlm, Assigned: asa)

References

(
URL
)

Details

(Keywords: crash)

Crash Data

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(public)

User Story

Description

Comment 1

Comment 2

Comment 3

Updated

Comment 4

Comment 5

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