crash when logging out of Verizon's web site

RESOLVED DUPLICATE of bug 114292

Status

SeaMonkey
General
--
critical
RESOLVED DUPLICATE of bug 114292
16 years ago
12 years ago

People

(Reporter: Matt McClure, Assigned: asa)

Tracking

({crash})

Trunk
x86
Linux
crash

Firefox Tracking Flags

(Not tracked)

Details

(URL)

(Reporter)

Description

16 years ago
Using version 0.9.7 (Bugzilla only lists "other" for some reason).

Mozilla crashes when logging out of Verizon's web site.

To reproduce:
Go to http://www.verizon.com/.
Click "Sign In".
Log in.
Click "Check order status".
Click "Sign out".

Mozilla crashes about 95% of the time for me.

Here's a backtrace:

Program received signal SIGSEGV, Segmentation fault.
[Switching to Thread 1024 (LWP 26503)]
0x00000000 in ?? ()
(gdb) bt
#0  0x00000000 in ?? ()
#1  0x41625548 in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
#2  0x401175c4 in PL_DHashTableOperate () from /usr/lib/libxpcom.so
#3  0x4162541a in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
#4  0x4162f027 in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
#5  0x41629d12 in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
#6  0x41629bc1 in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
#7  0x41625eac in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
#8  0x416257c4 in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
#9  0x41625641 in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
#10 0x4018f038 in nsCOMPtr_base::assign_with_AddRef ()
   from /usr/lib/libxpcom.so
#11 0x408ca8f8 in NSGetModule () from /usr/lib/mozilla/components/libnecko.so
#12 0x408c9370 in NSGetModule () from /usr/lib/mozilla/components/libnecko.so
#13 0x408cf57d in NSGetModule () from /usr/lib/mozilla/components/libnecko.so
#14 0x408e5587 in NSGetModule () from /usr/lib/mozilla/components/libnecko.so
#15 0x4088d653 in NSGetModule () from /usr/lib/mozilla/components/libnecko.so
#16 0x4015ad6b in PL_HandleEvent () from /usr/lib/libxpcom.so
#17 0x4015ac79 in PL_ProcessPendingEvents () from /usr/lib/libxpcom.so
#18 0x4015bd3b in nsEventQueueImpl::ProcessPendingEvents ()
   from /usr/lib/libxpcom.so
#19 0x406fb4c6 in NSGetModule ()
   from /usr/lib/mozilla/components/libwidget_gtk.so
#20 0x406fb215 in NSGetModule ()
   from /usr/lib/mozilla/components/libwidget_gtk.so
#21 0x4038aa7a in g_io_unix_dispatch (source_data=0x81d43f8, 
    current_time=0xbffff780, user_data=0x81d43d0) at giounix.c:137
#22 0x4038c055 in g_main_dispatch (dispatch_time=0xbffff780) at gmain.c:656
#23 0x4038c659 in g_main_iterate (block=1, dispatch=1) at gmain.c:877
#24 0x4038c7e8 in g_main_run (loop=0x81d4470) at gmain.c:935
#25 0x402a07f7 in gtk_main () at gtkmain.c:524
#26 0x406fb9b6 in NSGetModule ()
   from /usr/lib/mozilla/components/libwidget_gtk.so
#27 0x406de066 in NSGetModule ()
   from /usr/lib/mozilla/components/libnsappshell.so
#28 0x080512b5 in NS_CreateNativeAppSupport ()
#29 0x08051c1f in main ()
#30 0x404d3627 in __libc_start_main (main=0x8051ad4 <main>, argc=1, 
    ubp_av=0xbffffa24, init=0x804bf44 <_init>, fini=0x8052ae4 <_fini>, 
    rtld_fini=0x4000dcc4 <_dl_fini>, stack_end=0xbffffa1c)
    at ../sysdeps/generic/libc-start.c:129
(gdb) thread apply all bt

Thread 5 (Thread 3076 (LWP 26546)):
#0  0x404e5b85 in __sigsuspend (set=0x412cd8cc)
    at ../sysdeps/unix/sysv/linux/sigsuspend.c:45
#1  0x401ff1c9 in __pthread_wait_for_restart_signal (self=0x412cdbe0)
    at pthread.c:969
#2  0x401fbbdc in pthread_cond_wait (cond=0x80fd33c, mutex=0x8100418)
    at restart.h:34
#3  0x401e7cc1 in PR_WaitCondVar () from /usr/lib/libnspr4.so
#4  0x4015e114 in nsThreadPool::GetRequest () from /usr/lib/libxpcom.so
#5  0x4015e819 in nsThreadPoolRunnable::Run () from /usr/lib/libxpcom.so
#6  0x4015d32b in nsThread::Main () from /usr/lib/libxpcom.so
#7  0x401ec4e4 in _pt_root () from /usr/lib/libnspr4.so
#8  0x401fcc6f in pthread_start_thread (arg=0x412cdbe0) at manager.c:284

Thread 4 (Thread 2051 (LWP 26545)):
#0  0x404e5b85 in __sigsuspend (set=0x40d4990c)
    at ../sysdeps/unix/sysv/linux/sigsuspend.c:45
#1  0x401ff1c9 in __pthread_wait_for_restart_signal (self=0x40d49be0)
    at pthread.c:969
#2  0x401fbbdc in pthread_cond_wait (cond=0x80efb64, mutex=0x8100198)
    at restart.h:34
#3  0x401e7cc1 in PR_WaitCondVar () from /usr/lib/libnspr4.so
#4  0x4089fb1d in NSGetModule () from /usr/lib/mozilla/components/libnecko.so
#5  0x4089f525 in NSGetModule () from /usr/lib/mozilla/components/libnecko.so
#6  0x4015d32b in nsThread::Main () from /usr/lib/libxpcom.so
#7  0x401ec4e4 in _pt_root () from /usr/lib/libnspr4.so
#8  0x401fcc6f in pthread_start_thread (arg=0x40d49be0) at manager.c:284

Thread 3 (Thread 1026 (LWP 26544)):
#0  0x4059ce17 in __poll (fds=0x40b4982c, nfds=1, timeout=35000)
    at ../sysdeps/unix/sysv/linux/poll.c:63
#1  0x401eb2d1 in _pr_poll_with_poll () from /usr/lib/libnspr4.so
#2  0x4089816c in NSGetModule () from /usr/lib/mozilla/components/libnecko.so
#3  0x4015d32b in nsThread::Main () from /usr/lib/libxpcom.so
#4  0x401ec4e4 in _pt_root () from /usr/lib/libnspr4.so
#5  0x401fcc6f in pthread_start_thread (arg=0x40b49be0) at manager.c:284

Thread 2 (Thread 2049 (LWP 26543)):
#0  0x4059ce17 in __poll (fds=0x811eedc, nfds=1, timeout=2000)
    at ../sysdeps/unix/sysv/linux/poll.c:63
#1  0x401fc920 in __pthread_manager (arg=0xa) at manager.c:140

Thread 1 (Thread 1024 (LWP 26503)):
#0  0x00000000 in ?? ()
#1  0x41625548 in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
#2  0x401175c4 in PL_DHashTableOperate () from /usr/lib/libxpcom.so
#3  0x4162541a in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
#4  0x4162f027 in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
#5  0x41629d12 in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
#6  0x41629bc1 in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
#7  0x41625eac in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
#8  0x416257c4 in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
#9  0x41625641 in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
#10 0x4018f038 in nsCOMPtr_base::assign_with_AddRef ()
   from /usr/lib/libxpcom.so
#11 0x408ca8f8 in NSGetModule () from /usr/lib/mozilla/components/libnecko.so
#12 0x408c9370 in NSGetModule () from /usr/lib/mozilla/components/libnecko.so
#13 0x408cf57d in NSGetModule () from /usr/lib/mozilla/components/libnecko.so
#14 0x408e5587 in NSGetModule () from /usr/lib/mozilla/components/libnecko.so
#15 0x4088d653 in NSGetModule () from /usr/lib/mozilla/components/libnecko.so
#16 0x4015ad6b in PL_HandleEvent () from /usr/lib/libxpcom.so
#17 0x4015ac79 in PL_ProcessPendingEvents () from /usr/lib/libxpcom.so
#18 0x4015bd3b in nsEventQueueImpl::ProcessPendingEvents ()
   from /usr/lib/libxpcom.so
#19 0x406fb4c6 in NSGetModule ()
   from /usr/lib/mozilla/components/libwidget_gtk.so
#20 0x406fb215 in NSGetModule ()
   from /usr/lib/mozilla/components/libwidget_gtk.so
#21 0x4038aa7a in g_io_unix_dispatch (source_data=0x81d43f8, 
    current_time=0xbffff780, user_data=0x81d43d0) at giounix.c:137
#22 0x4038c055 in g_main_dispatch (dispatch_time=0xbffff780) at gmain.c:656
#23 0x4038c659 in g_main_iterate (block=1, dispatch=1) at gmain.c:877
#24 0x4038c7e8 in g_main_run (loop=0x81d4470) at gmain.c:935
#25 0x402a07f7 in gtk_main () at gtkmain.c:524
#26 0x406fb9b6 in NSGetModule ()
   from /usr/lib/mozilla/components/libwidget_gtk.so
#27 0x406de066 in NSGetModule ()
   from /usr/lib/mozilla/components/libnsappshell.so
#28 0x080512b5 in NS_CreateNativeAppSupport ()
#29 0x08051c1f in main ()
#30 0x404d3627 in __libc_start_main (main=0x8051ad4 <main>, argc=1, 
    ubp_av=0xbffffa24, init=0x804bf44 <_init>, fini=0x8052ae4 <_fini>, 
    rtld_fini=0x4000dcc4 <_dl_fini>, stack_end=0xbffffa1c)
    at ../sysdeps/generic/libc-start.c:129
(gdb) f 0
#0  0x00000000 in ?? ()
(gdb) i lo
No symbol table info available.
(gdb) f 1
#1  0x41625548 in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
(gdb) i lo
No symbol table info available.
(gdb) f 2
#2  0x401175c4 in PL_DHashTableOperate () from /usr/lib/libxpcom.so
(gdb) i lo
No symbol table info available.
(gdb) f 3
#3  0x4162541a in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
(gdb) i lo
No symbol table info available.
(gdb) f 4
#4  0x4162f027 in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
(gdb) i lo
No symbol table info available.
(gdb) f 5
#5  0x41629d12 in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
(gdb) i lo
No symbol table info available.
(gdb) f 6
#6  0x41629bc1 in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
(gdb) i lo
No symbol table info available.
(gdb) f 7
#7  0x41625eac in NSGetModule () from /usr/lib/mozilla/components/libnkcache.so
(gdb) i lo
No symbol table info available.
Matt, could you please crash with a talkback-enabled build and report the 
talkback id in this bug?
(Reporter)

Comment 2

16 years ago
Talkback Incident ID: TB1023935Y
stephend, could you get the stack from TB1023935Y?

Updated

16 years ago
Keywords: crash
  Incident ID:  
Incident ID 1023935 Stack Signature 0x00000000 85d24320
Trigger Time 2001-12-29 08:47:07
Email Address mlm@aya.yale.edu
URL visited http://www.verizon.com/
User Comments
Build ID 2001122108
Product ID MozillaBranch
Platform
Operating System LinuxIntel
Module
Trigger Reason SIGSEGV: Segmentation Fault: (signal 11)
Stack Trace
0x00000000
PL_DHashTableOperate()
nsCacheEntryHashTable::GetEntry()
nsMemoryCacheDevice::DeactivateEntry()
nsCacheService::DeactivateEntry()
nsCacheService::CloseDescriptor()
nsCacheEntryDescriptor::Close()
nsCacheEntryDescriptor::~nsCacheEntryDescriptor()
nsCacheEntryDescriptor::Release()
nsCOMPtr_base::assign_with_AddRef()
nsHttpChannel::CloseCacheEntry()
nsHttpChannel::ProcessResponse()
nsHttpChannel::OnStartRequest()
nsOnStartRequestEvent::HandleEvent()
nsARequestObserverEvent::HandlePLEvent()
PL_HandleEvent()
PL_ProcessPendingEvents()
nsEventQueueImpl::ProcessPendingEvents()
event_processor_callback()
our_gdk_io_invoke()
libglib-1.2.so.0 + 0xea7a (0x40383a7a)
libglib-1.2.so.0 + 0x10055 (0x40385055)
libglib-1.2.so.0 + 0x10659 (0x40385659)
libglib-1.2.so.0 + 0x107e8 (0x403857e8)
libgtk-1.2.so.0 + 0x917f7 (0x402997f7)
nsAppShell::Run()
nsAppShellService::Run()
main1()
main()
libc.so.6 + 0x1c627 (0x404cc627)
Same stack as bug 114292

*** This bug has been marked as a duplicate of 114292 ***
Status: UNCONFIRMED → RESOLVED
Last Resolved: 16 years ago
Resolution: --- → DUPLICATE
Product: Browser → Seamonkey
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