1176768 - Video on the Rai website doesn't work in Firefox

Status: RESOLVED WORKSFORME

(Web Compatibility :: Site Reports, defect)

Description

[Marco Castelluccio [:marco]]

http://www.ray.rai.it/dl/ray/media/Un-chimico-in-famiglia-37bb061d-f424-4600-98f0-1a517c767122.html works in Chrome, doesn't work in Firefox.

Rai is the national public (and largest) Italian TV network, so its website is probably used by a lot of people.

(I've tested this on a Nexus 5 with Android 5.1.1)

Comment 1

[Marco Castelluccio [:marco]]

The video works in Firefox desktop on Linux.

Comment 2

[Kevin Brosnan [Ex-Mozilla]]

Looks to break using a Firefox for Android user agent on desktop. Thus has a webcompat component. Mike do you have a moment to look at this? Took a quick look at the the source but could not determine the Video player.

Comment 3

[Mike Taylor [:miketaylr]]

Hey Kevin,

Yep, in the console I see:

> HTTP "Content-Type" of "application/vnd.apple.mpegurl" is not supported. Load of media resource http://uspushmp4-vh.akamaihd.net/i/VOD/Rai/Ray/Ray_EP_Generico_NEW/4076043_,250,400,700,.mp4.csmil/master.m3u8?auth=daEdyandtd5avaabEa8aDcSbtdNcAaMbxas-bvIElX-c0-EjuxAHu&aifp=V001 failed.

In their media.js I see they're using m3u8/HLS. But there's also mention of a h264/mp4 stream that might work.

See also this inline script:
<script type="text/javascript">
MediaItem.type = 'WMV';

var videoURL = "//mediapolisvod.rai.it/relinker/relinkerServlet.htm?cont=S0LJpsmfhEkeeqqEEqual";

var videoURL_MP4 = "//mediapolisvod.rai.it/relinker/relinkerServlet.htm?cont=S0LJpsmfhEkeeqqEEqual";
var videoURL_M3U8 = "//mediapolisvod.rai.it/relinker/relinkerServlet.htm?cont=S0LJpsmfhEkeeqqEEqual";

var videoTitolo="Un chimico in famiglia";
var isUgc = false;
var subtitle = '';
var videoFormat = '43';
var estensioneVideo = 'mp4';
var codificaVideo = '';
</script>

Comment 4

[Mike Taylor [:miketaylr]]

Unassigning since we should just support HLS at some point and this will just work™. But if someone who speaks Italian wants to try to talk to the website about their mp4 stream... :thumbsup:

Comment 5

[Marco Castelluccio [:marco]]

I could send them an email, but I guess it'll just get ignored.

Comment 6

[Marco Castelluccio [:marco]]

Per bug 577084 comment 27, we're not going to support HLS.

Comment 7

[Mike Taylor [:miketaylr]]

I think it would be very bad for us to not support HLS on Android -- "video doesn't work" is a very good reason to switch browsers.

That said, bug 577084 comment 29 mentions Android specifically. So not much has changed (the video works in desktop). :/

Comment 8

[Mike Taylor [:miketaylr]]

(oops sorry, didn't mean to ni?)

Comment 9

[Marco Castelluccio [:marco]]

I agree, I commented when I read bug 577084 comment 27 but before bug 577084 comment 29 was posted.

Comment 10

[Mike Taylor [:miketaylr]]

Hopefully the work in Bug 1286133 will make this work finally...

Comment 11

[Marco Castelluccio [:marco]]

Looks like they're now using a different player (http://mediaelementjs.com/) and it's working in Firefox Beta as well.