1177020 - [Flame][Gaia:System] Device randomly white-screens, becomes unresponsive, and spams computer (if connected) with 6 device folders.

Status: RESOLVED WORKSFORME

(Firefox OS Graveyard :: Gaia::System, defect)

Description

[Lance（leave from Mozilla）]

[1.Description]:
[Flame v2.2 & v3.0][Gaia:System]After you tap the "Buy Now", and wait for a while, device randomly white-screens, becomes unresponsive, and spams computer (if connected) with 6 device folders.
Found time:19:21
See attachment:1921.3gp and logcat_1921.txt

[2.Testing Steps]: 
1.Launch Browser.
2.Go to youtube.com.
3.Tap the "Buy Now"(Device will jumpt to "https://www.batmanarkhamknight.com/#preorder").
4.Wait for a while.

[3.Expected Result]: 
4.Device should load the website normally, it should not randomly white-screens, becomes unresponsive.

[4.Actual Result]: 
4.Device randomly white-screens, becomes unresponsive, and spams computer (if connected) with 6 device folders.

[5.Reproduction build]: 
Device: Flame 2.2(319M) version(Affected):
Build ID               20150619002501
Gaia Revision          1c33072e33c279c8aa5cb5e4a3e4da6af6cd818b
Gaia Date              2015-06-19 01:36:47
Gecko Revision         https://hg.mozilla.org/releases/mozilla-b2g37_v2_2/rev/5ad34a170633
Gecko Version          37.0
Device Name            flame
Firmware(Release)      4.4.2
Firmware(Incremental)  eng.cltbld.20150619.042950
Firmware Date          Fri Jun 19 04:30:02 EDT 2015
Bootloader             L1TC000118D0

Device: Flame 3.0(319M) version(Affected):
Build ID               20150623010204
Gaia Revision          311c4e59936a407e64509f54fecb440d8a78e3c8
Gaia Date              2015-06-20 20:21:42
Gecko Revision         https://hg.mozilla.org/mozilla-central/rev/be81b8d6fae9
Gecko Version          41.0a1
Device Name            flame
Firmware(Release)      4.4.2
Firmware(Incremental)  eng.cltbld.20150623.043033
Firmware Date          Tue Jun 23 04:30:44 EDT 2015
Bootloader             L1TC000118D0

Device: Nexus 5_2.2 version(Unaffected):
Build ID               20150623162503
Gaia Revision          1f8981d7872e3c0053571c26fb3edaf401844d75
Gaia Date              2015-06-19 13:22:30
Gecko Revision         https://hg.mozilla.org/releases/mozilla-b2g37_v2_2/rev/9a0d8f7b1200
Gecko Version          37.0
Device Name            hammerhead
Firmware(Release)      5.1
Firmware(Incremental)  eng.cltbld.20150623.195337
Firmware Date          Tue Jun 23 19:53:55 EDT 2015
Bootloader             HHZ12f

Device: Nexus 5_3.0 version(Unaffected):
Build ID               20150623160205
Gaia Revision          311c4e59936a407e64509f54fecb440d8a78e3c8
Gaia Date              2015-06-20 20:21:42
Gecko Revision         https://hg.mozilla.org/mozilla-central/rev/be81b8d6fae9
Gecko Version          41.0a1
Device Name            hammerhead
Firmware(Release)      5.1
Firmware(Incremental)  eng.cltbld.20150623.191953
Firmware Date          Tue Jun 23 19:20:11 EDT 2015
Bootloader             HHZ12f

[6.Reproduction Frequency]: 
Always Recurrence,5/5

[7.TCID]: 
Free Test

[8.Note]:
After step 4, some devices will restart. And some will exit browser automatically.

Comment 1

[Lance（leave from Mozilla）]

Attachment: logcat_1921.txt

Comment 2

[Lance（leave from Mozilla）]

Attachment: 1921.3GP

Comment 3

[Hermes Cheng (inactive after July 27, 2015)]

Hi Lance, could you try the default memory setting rather than 319MB setting?

Comment 4

[Lance（leave from Mozilla）]

Hi Hermes,
We can't repro this bug anymore, becuse no "buy now" button in youtube page by tapping on which user can visit "https://www.batmanarkhamknight.com/#preorder". If we open it via inputting url, device will load the website normally.No white-screens/restart happened randomly.

Comment 5

[Norry.L.F(Leave from Mozilla)]

According to comment 4, the bug can't be repro, close it.