1177469 - [Browser] Some pop ups will display a resolution the user cannot exit out of.

Status: RESOLVED INVALID

(Firefox OS Graveyard :: Gaia::Browser, defect)

Description

[John Thomas [:Johnt]]

Attachment: logcat_20150625_1218.txt

Description:
The resolution of a pop up from www.iseecars.com is displaying a resolution in which the user is unable to close out of. 


Repro Steps:
1) Update a Flame to 20150624080416
2) From Browser, navigate to www.iseecars.com
3) Select the orange search button on the right.
4) Select blue Save Search button


Actual:
A pop up window displays over the page that the user is unable able to zoom out of to click the "X" icon. Eventually, this will crash the browser completely.


Expected:
It is expected that this pop up window will display the correct resolution so that the user will be able to select the "X" icon to close out.


Environmental Variables:
Device: Flame 3.0
Build ID: 20150624080416
Gaia: eb0d4aefa62b20420d6fa0642515a110daca5d97
Gecko: 4cdc1a95a672
Gonk: a4f6f31d1fe213ac935ca8ede7d05e47324101a4
Version: 41.0a1 (3.0)
Firmware Version: v18D-1
User Agent: Mozilla/5.0 (Mobile; rv:41.0) Gecko/41.0 Firefox/41.0


Repro frequency: 4/4
See attached: Logcat & Video

Comment 1

[John Thomas [:Johnt]]

This issue does NOT occur on the Flame 2.2, 2.1 and 2.0

Result: The pop up displays fully in tact with the "X" button being fully selectable. 

Environmental Variables:
Device: Flame 2.2 Kitkat Full Flash (319mb)
BuildID: 20150624002503
Gaia: 1f8981d7872e3c0053571c26fb3edaf401844d75
Gecko: 3268ab642b70
Gonk: bd9cb3af2a0354577a6903917bc826489050b40d
Version: 37.0 (2.2) 
Firmware Version: v18D
User Agent: Mozilla/5.0 (Mobile; rv:37.0) Gecko/37.0 Firefox/37.0

Environmental Variables:
Device: Flame 2.1 Kitkat Full Flash (319mb)
BuildID: 20150624161202
Gaia: f8b848c82d1ed589f7a1eb5cc099830c867ff1d4
Gecko: d3e432c4546a
Gonk: bd9cb3af2a0354577a6903917bc826489050b40d
Version: 34.0 (2.1) 
Firmware Version: v18D-1
User Agent: Mozilla/5.0 (Mobile; rv:34.0) Gecko/34.0 Firefox/34.0

Environmental Variables:
Device: Flame 2.0 Kitkat Full Flash (319mb)
BuildID: 20150625000206
Gaia: 5552bf529d3d6775a968942e9afa6c1d4037362c
Gecko: 6a6840e6c51e
Gonk: bd9cb3af2a0354577a6903917bc826489050b40d
Version: 32.0 (2.0) 
Firmware Version: v18D-1
User Agent: Mozilla/5.0 (Mobile; rv:32.0) Gecko/32.0 Firefox/32.0

Comment 2

[KTucker [:KTucker][Inactive 3/4/2016]]

Nominating this 3.0? since this is a regression and the user cannot close the pop up. This could effect multiple websites.

Comment 3

[KTucker [:KTucker][Inactive 3/4/2016]]

Mozilla Inbound 

Last Working

Device: Flame 3.0
BuildID: 20150220104547
Gaia: e4f7c67378e33e83f88d38ddb4a6c2cabf1423c3
Gecko: 23c081755b11
Version: 38.0a1 (3.0) 
Firmware Version: v18D-1
User Agent: Mozilla/5.0 (Mobile; rv:38.0) Gecko/38.0 Firefox/38.0

First Broken

Device: Flame 3.0
BuildID: 20150220105716
Gaia: e4f7c67378e33e83f88d38ddb4a6c2cabf1423c3
Gecko: 0cd1e60fd265
Version: 38.0a1 (3.0) 
Firmware Version: v18D-1
User Agent: Mozilla/5.0 (Mobile; rv:38.0) Gecko/38.0 Firefox/38.0

Last Working Gaia First Broken Gecko: Issue DOES reproduce 
Gaia: e4f7c67378e33e83f88d38ddb4a6c2cabf1423c3
Gecko: 0cd1e60fd265

First Broken Gaia Last Working Gecko: Issue DOES NOT reproduce
Gaia: e4f7c67378e33e83f88d38ddb4a6c2cabf1423c3
Gecko: 23c081755b11

Gecko pushlog:
http://hg.mozilla.org/integration/mozilla-inbound/pushloghtml?fromchange=23c081755b11&tochange=0cd1e60fd265

This might have been caused by the landing for bug 1087956

----------------------------------

Matt, can you take a look at this please? This might have been caused by the landing for bug 1087956.

Comment 4

[Gregor Wagner [:gwagner]]

Jet, can you help out here?

Comment 5

[Jet Villegas (inactive)]

I can't reproduce the pop-up described in comment 1. I do see that the site gives us a desktop version with the Firefox OS UA string. Did the site get modified so that the popup is no longer served?

Comment 6

[Josh Cheng [:josh]]

Hi Kevin,
Can you help to check again per comment 5 from Jet?
Thanks!

Comment 7

[KTucker [:KTucker][Inactive 3/4/2016]]

John, can you still reproduce this issue?

Comment 8

[John Thomas [:Johnt]]

Regarding comment 5, it looks like the site has removed the pop-up from this website. I made an alternative check looking at a couple of other car dealership websites and had the same result. Perhaps pop-ups have been disabled entirely? Dealership websites are usually notorious for almost always having pop-ups.

Comment 9

[KTucker [:KTucker][Inactive 3/4/2016]]

This still occurs on Aries and Flame Master. 

The popup window is not displaying properly so the user cannot close it. 

Environmental Variables:
Device: Aries 2.5 
Build ID: 20150811152431
Gaia: 9a8880a95ee4a4aea7895d4e2bcab31bc49ea281
Gecko: d82b5a78686a4f6630128fa7b999e0e343a9ef06
Gonk: 2916e2368074b5383c80bf5a0fba3fc83ba310bd
Version: 43.0a1 (2.5)
Firmware Version: D5803_23.1.A.1.28_NCB.ftf
User Agent: Mozilla/5.0 (Mobile; rv:43.0) Gecko/43.0 Firefox/43.0

Device: Flame 2.5 (Full Flash)(KK)(319mb)
BuildID: 20150811030209
Gaia: 9a8880a95ee4a4aea7895d4e2bcab31bc49ea281
Gecko: 8cba870a352c
Gonk: c4779d6da0f85894b1f78f0351b43f2949e8decd
Version: 43.0a1 (2.5) 
Firmware Version: v18D
User Agent: Mozilla/5.0 (Mobile; rv:43.0) Gecko/43.0 Firefox/43.0


This does not occur on Flame 2.2

The user can zoom in and out to get out of the pop up window. 

Device: Flame 2.2 (Full Flash)(KK)(319mb)
Build ID: 20150811032503
Gaia: 102f1299e9eafe3760e1deb44d556b5c4f36b5af
Gecko: 13c447ed929e
Gonk: bd9cb3af2a0354577a6903917bc826489050b40d
Version: 37.0 (2.2)
Firmware Version: v18D
User Agent: Mozilla/5.0 (Mobile; rv:37.0) Gecko/37.0 Firefox/37.0

Comment 10

[Jet Villegas (inactive)]

How are you able to reproduce this when the site posted no longer displays pop-ups? Please update the URL or add a test case for debugging. Thanks!

Comment 11

[Jet Villegas (inactive)]

BTW, the big problem with this site is that the FirefoxOS UA string gets the desktop version of the site, which has CSS that won't work on a small device:

.pop-overlay .pop-up {
    position: absolute;
    width: 450px;
    left: 50%;
    top: 50px;
    padding: 0px 0px 34px;
    margin: 0px 0px 0px -200px;
    background-color: #FFF;
    border-radius: 3px;
} 

Changing the UA string to Android or iOS works way better.

Comment 12

[KTucker [:KTucker][Inactive 3/4/2016]]

If you watch the attached video, you can see the steps to make the pop up appear.

STR

1. Go to www.iseecars.com
2. Enter a zipcode and tap the "Search" button on the main page. 
3. On the left of the screen the user will see "Save Search" after the page loads.
4. Tap the "Save Search" button. 
5. Zoom in and out on the page. 

Notice the pop up does not display properly so the user cannot dismiss it.

Comment 13

[Mahendra Potharaju [:mahe]]

Jet, 

Can you please take a look at this again? Seems like Kevin missed NI you on this. 

Thanks

Comment 14

[Jet Villegas (inactive)]

My comment 11 still applies here. The site is serving us a desktop page that will not render well on any small screen. You can see what I mean by following the STR on desktop Firefox or Google Chrome in a window the size of a mobile device. The desktop page absolutely positions the popup at 50% screen width + 450 pixels. This cannot work on any phone.

As I noted, the site serves mobile content that works well for mobile devices when the UA string is Android or iPhone. We need to work on getting that content served to B2G.

Comment 15

[Mahendra Potharaju [:mahe]]

Jet, Can you please set a priority for this bug. 

Thanks!

Comment 16

[Jet Villegas (inactive)]

I added bug 1208689 to reach out to the affected site and get this corrected. My comment 11 and comment 14 still apply.